SAP Solution Delivery and Support Lead

6 days ago


Stockholm, Stockholm, Sweden JSS ASSOCIATES Full time

We are seeking an experienced Applications Service Delivery Manager to join our team at JSS ASSOCIATES.

This role involves leading the delivery of SAP application services to end-users, managing and optimizing service delivery and support processes to meet high-performance standards.

Main Responsibilities
  1. Take ownership of critical incidents, ensuring timely coordination and communication among resolution teams.
  2. Develop a deep understanding of ongoing projects to optimize service scope and delivery.
Requirements
  • Problem-Solving: Analytical mindset to identify, assess, and resolve service-related challenges efficiently.
  • Technical Knowledge: Understanding of IT systems, infrastructure, and emerging technologies.


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