Project Manager for Customer Growth
9 hours ago
About Sting Capital
We are building the most advanced wildlife management platform, using AI and real-time data to drive impact across airports, railroad transportation, and other sectors. Our goal is to provide innovative solutions that help humans and wildlife coexist.
Job Description:
Customer Success and Delivery SpecialistWe are seeking a seasoned Customer Success and Delivery Specialist to join our team in Stockholm, Sweden. As a key member of our sales team, you will be responsible for ensuring successful onboarding, project delivery, and ongoing customer satisfaction across Europe and the US.
Responsibilities:
- Customer Success and Relationship Management:
- Act as the primary point of contact for customers after the sale, ensuring a seamless transition from sales to delivery and ongoing support.
- Build and maintain strong relationships with customers, ensuring they are satisfied with Sting Capital's solutions and services.
- Oversee the delivery of Sting Capital's wildlife management solutions, ensuring successful implementation, onboarding, and training.
- Provide ongoing support and guidance to customers, ensuring they are fully utilizing the platform and gaining value from the product.
Requirements:
- Proven experience in customer success, project management, or client services, ideally in a technology-driven company.
- Strong background in managing customer relationships, delivering complex projects, and ensuring customer satisfaction.
- Excellent organizational skills with a track record of managing multiple projects and customers across different markets.
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