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Service Delivery and Project Manager
2 months ago
We are seeking a highly skilled Service Delivery and Project Manager to join our exceptional team at OOAK Relations. As a key member of our team, you will be responsible for ensuring the seamless delivery of our services and the successful execution of our projects.
Key Responsibilities- Project Management: Lead the delivery of services and projects, ensuring quality and that stakeholder requirements are met.
- Customer Satisfaction: Maintain and enhance customer satisfaction by addressing and resolving service issues promptly.
- Process Improvement: Provide feedback and improvement suggestions to our platform.
- Strategy Development: Develop and implement improvements to existing plans and strategies.
- Client Relationships: Serve as the primary point of contact for clients, maintaining strong, positive relationships.
- Reporting and Review: Conduct regular reviews and reporting with clients to ensure alignment and satisfaction.
- Experience: Experience from a similar role, preferably with a technical background.
- Time Management: Excellent time management and organizational skills.
- Customer Service: Strong customer service, project management, and quality control skills.
- Language: Fluent in English.
At OOAK Relations, we value diversity and welcome all applications regardless of gender, gender identity, ethnicity, background, religion, sexual orientation, age, or functional variation. We foster a culture of curiosity, problem-solving, communication, and sharing our skills with each other to reach our goals together as a team.
