Service Delivery Manager ITIL
2 weeks ago
At Infotree Global Solutions, we're looking for a skilled Service Delivery Manager ITIL to join our Service Integration team. This role is crucial in ensuring all services perform according to our business needs and stepping in to take action when they don't.
Daily Tasks:
Change approval
Incident backlog review
Product team / Vendor coordination
Required Skills:
ITIL certification
Substantial experience in providing a service with ITIL principles
Strong interpersonal, collaborative, and communication skills
Preferred Skills:
5+ years experience of working with ITIL principles
Direct experience managing critical business service in a large, retail / enterprise-grade organization
Direct experience managing and responding to Major incidents, Problems
-
Service Delivery Manager ITIL
3 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeService Integration TeamWe are seeking a skilled Service Delivery Manager ITIL to join our team at Infotree Global Solutions. As a key member of our Service Integration team, you will play a crucial role in ensuring that all services perform according to our business needs.Daily Tasks:Change approvalIncident backlog reviewProduct team / Vendor...
-
Service Delivery Manager ITIL
2 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeJob OverviewAs a key member of our Service Integration team at Infotree Global Solutions, you will play a vital role in ensuring the smooth operation of our services. Your primary responsibility will be to oversee the delivery of high-quality IT services that meet our business needs.Key ResponsibilitiesChange approval and incident backlog reviewCollaboration...
-
Service Delivery Manager ITIL
2 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeAt Infotree Global Solutions, we're looking for a skilled Service Delivery Manager ITIL to join our Service Integration team. As a key member of our team, you'll be responsible for ensuring all services perform according to our business needs and taking action when they don't.Daily Tasks:Change approvalIncident backlog reviewProduct team / Vendor...
-
Service Delivery Manager ITIL
6 days ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeAt Infotree Global Solutions, we're seeking a skilled Service Delivery Manager ITIL to join our Service Integration team. This critical role ensures all services align with our business needs and intervenes when they don't meet expectations. With a cohesive overview and operational awareness, you'll help Product Teams deliver exceptional online customer...
-
Service Delivery Manager ITIL
3 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeService Integration TeamWe are seeking a skilled Service Delivery Manager ITIL to join our team at Infotree Global Solutions. As a key member of our Service Integration team, you will play a crucial role in ensuring that all services perform according to our business needs.Daily Tasks:Change approval and implementationIncident backlog review and...
-
Service Delivery Manager ITIL
5 days ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full time**Role Summary**As a Service Delivery Manager ITIL at Infotree Global Solutions, you will be responsible for ensuring all services perform according to our business needs and taking action when they don't. This role requires a cohesive overview of operational and tactical awareness, as well as control of our support processes to help Product Teams provide...
-
Service Delivery Manager ITIL
3 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeAt Infotree Global Solutions, we're looking for a skilled Service Delivery Manager ITIL to join our Service Integration team. As a key member of our team, you'll be responsible for ensuring all services perform according to our business needs and taking action when they don't. Your control of the cohesive overview, operational/tactical awareness, and control...
-
ITIL Service Delivery Manager
3 days ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeJob Summary: We are seeking a Service Delivery Manager with ITIL certification to join our Service Integration team at Infotree Global Solutions.
-
Service Delivery Manager ITIL
1 week ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeService Integration Team OverviewAs a key member of the Service Integration team at Infotree Global Solutions, you will play a critical role in ensuring that all services perform according to our business needs. This involves having a cohesive overview, operational/tactical awareness, and control of our support processes to help Product Teams provide our...
-
Service Delivery Manager
2 months ago
Stockholm, Stockholm, Sweden Iver Sverige Full timeAbout Iver SverigeIver Sverige is a leading provider of digital transformation services, committed to delivering high-quality IT solutions that meet the evolving needs of our clients. Our team is passionate about innovation and collaboration, and we strive to create a work environment that fosters growth, learning, and mutual respect.Job SummaryWe are...
-
Service Delivery Manager
2 weeks ago
Stockholm, Stockholm, Sweden Iver Sverige Full timeVi på Iver söker en Service Delivery Manager som vill vara med och bidra till bättre IT-lösningar som gör skillnad för våra kunder. Rollen innebär ett helhetsansvar för leveransen av IT mot Ivers kunder.Din roll som Service Delivery Manager på IverDin roll innebär att arbeta nära både kundens beslutsfattare och dina kollegor på Iver. Du...
-
Service Delivery Manager
3 weeks ago
Stockholm, Stockholm, Sweden Iver Sverige Full timeOm rollen som Service Delivery Manager på IverIver söker en Service Delivery Manager som vill vara med och bidra till bättre IT-lösningar som gör skillnad för våra kunder. Rollen innebär ett helhetsansvar för leveransen av IT mot Ivers kunder, där du kommer att arbeta nära både kundens beslutsfattare och dina kollegor på...
-
Service Delivery Manager
1 month ago
Stockholm, Stockholm, Sweden Iver Sverige Full timeDin roll som Service Delivery Manager på IverDu kommer att arbeta nära både kundens beslutsfattare och dina kollegor på Iver. Din roll innebär ett helhetsansvar för leveransen av IT mot Ivers kunder.ArbetsuppgifterDelta i leveransmöten med kund.Leverera månadsrapporter till kund.Hantera ITIL-processer och dokumentation.Hantera förändringsarbete,...
-
Service Delivery Specialist
1 month ago
Stockholm, Stockholm, Sweden Belmont Lavan Ltd Full timeService Delivery SpecialistWe are seeking a skilled Service Delivery Specialist to join our team at Belmont Lavan Ltd.Key Responsibilities:Act as the primary point of escalation for high-priority incidents and process failures.Coordinate between teams to resolve incidents and minimize downtime.Approve changes in the production environment and ensure minimal...
-
Service Delivery Manager
2 months ago
Stockholm, Stockholm, Sweden Iver Sverige Full timeDin roll som Service Delivery Manager på IverDu kommer att arbeta nära både kundens beslutsfattare och dina kollegor på Iver, med ett helhetsansvar för leveransen av IT mot Ivers kunder. I arbetsuppgifterna ingår proaktivt arbete för kund och trendanalys, samt att genomföra vår samverkansmodell med kund, ta fram eskaleringsprocesser och presentera...
-
Service Delivery Manager
6 days ago
Stockholm, Stockholm, Sweden Iver Sverige Full timeVälkommen till Iver Sverige, en ledande partner för digital transformation! Vi söker en Service Delivery Manager med ett starkt fokus på IT-lösningar och kundorienterad servicemanagement.Din roll som Service Delivery Manager på IverDen här rollen innebär ett helhetsansvar för leveransen av IT-lösningar mot Ivers kunder. Du kommer att arbeta nära...
-
Service Management Platforms Manager
1 month ago
Stockholm, Stockholm, Sweden Sinch Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Management Platforms Manager to join our team at Sinch. As a key member of our Service Management function, you will be responsible for building and leading a new capacity within the company, establishing a common service management process framework, and implementing a suitable platform...
-
Stockholm, Stockholm, Sweden Belmont Lavan Ltd Full timeService Delivery SpecialistWe are seeking a skilled Service Delivery Specialist to join our team at Belmont Lavan Ltd.About the RoleThe successful candidate will be responsible for:Acting as a point of escalation for high-priority incidents and coordinating between teams when processes failApproving changes in the production environment and minimizing...
-
Head of IT Service Management
4 weeks ago
Stockholm, Stockholm, Sweden Intrum Full timeLead IT Service Management at IntrumAt Intrum, we're seeking a strategic leader to drive our IT service management function. As the Head of IT Service Management, you'll oversee the IT service management function, including ITIL processes, service delivery, and continuous improvement initiatives.Key Responsibilities:Develop and Implement ITSM Strategy:...
-
Head of IT Service Management
3 weeks ago
Stockholm, Stockholm, Sweden Intrum Full timeAt Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.Lead IT Service ManagementWe are looking for a strategic leader with a passion for IT Service Management to lead and transform our IT service delivery and operations.The RoleAs the Head of IT Service...