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Service Delivery Director ITIL Operations

4 weeks ago


Stockholm, Stockholm, Sweden Infotree Global Solutions Full time

At Infotree Global Solutions, we are seeking a seasoned professional to oversee the smooth operation of our services. As Service Delivery Director ITIL Operations, you will play a critical role in ensuring that all services meet our business requirements and are delivered efficiently.

We are looking for someone with substantial experience in providing services using ITIL principles. The ideal candidate will have excellent interpersonal, collaborative, and communication skills, as well as strong problem-solving abilities.

The primary responsibilities of this role include:

  • Change approval and management
  • Incident backlog review and resolution
  • Product team and vendor coordination

In addition to these key responsibilities, the successful candidate will also need to demonstrate the following skills and qualifications:

  • ITIL certification
  • Substantial experience in providing services with ITIL principles
  • Ability to handle difficult situations in uncertain circumstances

This is an excellent opportunity for a motivated and experienced professional to join our team and contribute to the success of Infotree Global Solutions.

The estimated annual salary for this role is $120,000 - $180,000, depending on experience and qualifications. If you are passionate about delivering high-quality services and leading teams, we encourage you to apply for this exciting opportunity.