Service Delivery Manager ITIL

3 weeks ago


Stockholm, Stockholm, Sweden Infotree Global Solutions Full time

Job Overview


As a key member of our Service Integration team at Infotree Global Solutions, you will play a vital role in ensuring the smooth operation of our services. Your primary responsibility will be to oversee the delivery of high-quality IT services that meet our business needs.


Key Responsibilities



  • Change approval and incident backlog review
  • Collaboration with Product Teams and Vendors
  • Required skills include ITIL certification, substantial experience in providing services with ITIL principles, and strong interpersonal and communication skills
  • Preferred skills include 5+ years of experience working with ITIL principles, direct experience managing critical business services, and experience managing major incidents and problems

What We Offer


As a Service Delivery Manager at Infotree Global Solutions, you will have the opportunity to work with a talented team, develop your skills and expertise, and contribute to the delivery of exceptional IT services.


About Us


Infotree Global Solutions is a leading provider of IT services, dedicated to delivering high-quality solutions that meet the evolving needs of our customers.



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