Service Delivery Manager

2 weeks ago


Stockholm, Stockholm, Sweden Iver Sverige Full time

Välkommen till Iver Sverige, en ledande partner för digital transformation Vi söker en Service Delivery Manager med ett starkt fokus på IT-lösningar och kundorienterad servicemanagement.


Din roll som Service Delivery Manager på Iver


Den här rollen innebär ett helhetsansvar för leveransen av IT-lösningar mot Ivers kunder. Du kommer att arbeta nära kundens beslutsfattare och dina kollegor på Iver för att säkerställa att leveransen överträffar kundens förväntningar.



  • Delta i leveransmöten med kund för att säkerställa att leveransen överträffar kundens förväntningar
  • Leverera månadsrapporter till kund för att hålla kunden informerad om leveransen
  • Hantera ITIL-processer och dokumentation för att säkerställa att leveransen får rätt stöd
  • Projektleda förändringsarbete, mindre projekt och aktiviteter för att säkerställa att leveransen får rätt stöd

Vad erbjuder vi på Iver dig?


Hos Iver får du möjlighet att arbeta med den senaste tekniken och vara med på en spännande tillväxtresa. Vi är ett bolag med entreprenöriella rötter och en kultur som präglas av flexibilitet och samarbete. Vårt mål är att våra kunder – här i Norden och internationellt – ska se oss som en ledande partner för digital transformation.


Vem söker vi?


För att lyckas i din roll som Service Delivery Manager på Iver har du en naturlig känsla för service och trivs med att arbeta kvalitativt och långsiktigt. Vi ser att du har minst 5 års erfarenhet av liknande arbete sedan tidigare och känner dig trygg i rollen och din kompetens.


Behörighet



  • Högskoleutbildning med teknisk inriktning eller annan utbildning och erfarenhet som vi anser likvärdig
  • 5 års arbetslivserfarenhet av liknande arbetsuppgifter
  • Mycket god förståelse för Windows Server
  • Mycket god förståelse för Microsoft Azure
  • Mycket god förståelse för Microsoft 365
  • Projektledning
  • Ledarskap
  • Presentationsteknik
  • Försäljning

Placeringsort


Iver finns på 25 platser i Sverige & Norge, för denna roll ser vi gärna att du utgår från vårt kontor i Göteborg eller Stockholm.




  • Stockholm, Stockholm, Sweden Infotree Global Solutions Full time

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    Vi på Iver söker en Service Delivery Manager som vill vara med och bidra till bättre IT-lösningar som gör skillnad för våra kunder. Rollen innebär ett helhetsansvar för leveransen av IT mot Ivers kunder.Din roll som Service Delivery Manager på IverDin roll innebär att arbeta nära både kundens beslutsfattare och dina kollegor på Iver. Du...


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    At Infotree Global Solutions, we're looking for a skilled Service Delivery Manager ITIL to join our Service Integration team. As a key member of our team, you'll be responsible for ensuring all services perform according to our business needs and taking action when they don't.Daily Tasks:Change approvalIncident backlog reviewProduct team / Vendor...


  • Stockholm, Stockholm, Sweden Infotree Global Solutions Full time

    At Infotree Global Solutions, we're seeking a skilled Service Delivery Manager ITIL to join our Service Integration team. This critical role ensures all services align with our business needs and intervenes when they don't meet expectations. With a cohesive overview and operational awareness, you'll help Product Teams deliver exceptional online customer...


  • Stockholm, Stockholm, Sweden Infotree Global Solutions Full time

    **Role Summary**As a Service Delivery Manager ITIL at Infotree Global Solutions, you will be responsible for ensuring all services perform according to our business needs and taking action when they don't. This role requires a cohesive overview of operational and tactical awareness, as well as control of our support processes to help Product Teams provide...


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  • Stockholm, Stockholm, Sweden Infotree Global Solutions Full time

    About Infotree Global SolutionsWe are a leading provider of innovative solutions in the retail and e-commerce sectors. Our team is dedicated to delivering exceptional service and ensuring seamless operational performance.Job Title: Service Delivery Manager ITIL ExpertThe successful candidate will have substantial experience in providing services aligned with...


  • Stockholm, Stockholm, Sweden Belmont Lavan Ltd Full time

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  • Stockholm, Stockholm, Sweden Epam Full time

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  • Stockholm, Stockholm, Sweden Vattenfall Full time

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  • Stockholm, Stockholm, Sweden Infotree Global Solutions Full time

    Service Integration Team OverviewAs a key member of the Service Integration team at Infotree Global Solutions, you will play a critical role in ensuring that all services perform according to our business needs. This involves having a cohesive overview, operational/tactical awareness, and control of our support processes to help Product Teams provide our...

  • Delivery Manager

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    Stockholm, Stockholm, Sweden Trustly Full time

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  • Stockholm, Stockholm, Sweden Infotree Global Solutions Full time

    Job Summary: Our team at Infotree Global Solutions is responsible for ensuring all services meet our business needs. We step in when they don't, providing a cohesive overview and operational awareness to support Product Teams in delivering a good online experience.Daily Tasks:Change approvalIncident backlog reviewProduct team / Vendor coordinationRequired...


  • Stockholm, Stockholm, Sweden Belmont Lavan Ltd Full time

    We are seeking a skilled Service Delivery Specialist to join our team at Belmont Lavan Ltd.Key Responsibilities:Act as the primary point of escalation for high-priority incidents and process failures.Coordinate between teams to resolve incidents and minimize downtime.Approve changes in the production environment and ensure minimal impact on the site and...


  • Stockholm, Stockholm, Sweden Infotree Global Solutions Full time

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  • Stockholm, Stockholm, Sweden Infotree Global Solutions Full time

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