Service Delivery Manager
2 weeks ago
Välkommen till Iver Sverige, en ledande partner för digital transformation Vi söker en Service Delivery Manager med ett starkt fokus på IT-lösningar och kundorienterad servicemanagement.
Din roll som Service Delivery Manager på Iver
Den här rollen innebär ett helhetsansvar för leveransen av IT-lösningar mot Ivers kunder. Du kommer att arbeta nära kundens beslutsfattare och dina kollegor på Iver för att säkerställa att leveransen överträffar kundens förväntningar.
- Delta i leveransmöten med kund för att säkerställa att leveransen överträffar kundens förväntningar
- Leverera månadsrapporter till kund för att hålla kunden informerad om leveransen
- Hantera ITIL-processer och dokumentation för att säkerställa att leveransen får rätt stöd
- Projektleda förändringsarbete, mindre projekt och aktiviteter för att säkerställa att leveransen får rätt stöd
Vad erbjuder vi på Iver dig?
Hos Iver får du möjlighet att arbeta med den senaste tekniken och vara med på en spännande tillväxtresa. Vi är ett bolag med entreprenöriella rötter och en kultur som präglas av flexibilitet och samarbete. Vårt mål är att våra kunder – här i Norden och internationellt – ska se oss som en ledande partner för digital transformation.
Vem söker vi?
För att lyckas i din roll som Service Delivery Manager på Iver har du en naturlig känsla för service och trivs med att arbeta kvalitativt och långsiktigt. Vi ser att du har minst 5 års erfarenhet av liknande arbete sedan tidigare och känner dig trygg i rollen och din kompetens.
Behörighet
- Högskoleutbildning med teknisk inriktning eller annan utbildning och erfarenhet som vi anser likvärdig
- 5 års arbetslivserfarenhet av liknande arbetsuppgifter
- Mycket god förståelse för Windows Server
- Mycket god förståelse för Microsoft Azure
- Mycket god förståelse för Microsoft 365
- Projektledning
- Ledarskap
- Presentationsteknik
- Försäljning
Placeringsort
Iver finns på 25 platser i Sverige & Norge, för denna roll ser vi gärna att du utgår från vårt kontor i Göteborg eller Stockholm.
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Service Delivery Manager ITIL
3 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeJob OverviewAs a key member of our Service Integration team at Infotree Global Solutions, you will play a vital role in ensuring the smooth operation of our services. Your primary responsibility will be to oversee the delivery of high-quality IT services that meet our business needs.Key ResponsibilitiesChange approval and incident backlog reviewCollaboration...
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Service Delivery Manager
4 weeks ago
Stockholm, Stockholm, Sweden Iver Sverige Full timeVi på Iver söker en Service Delivery Manager som vill vara med och bidra till bättre IT-lösningar som gör skillnad för våra kunder. Rollen innebär ett helhetsansvar för leveransen av IT mot Ivers kunder.Din roll som Service Delivery Manager på IverDin roll innebär att arbeta nära både kundens beslutsfattare och dina kollegor på Iver. Du...
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ITIL Service Delivery Manager
2 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeJob Summary: We are seeking a Service Delivery Manager with ITIL certification to join our Service Integration team at Infotree Global Solutions.
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Service Delivery Manager ITIL
4 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeAt Infotree Global Solutions, we're looking for a skilled Service Delivery Manager ITIL to join our Service Integration team. This role is crucial in ensuring all services perform according to our business needs and stepping in to take action when they don't.Daily Tasks: Change approval Incident backlog review Product team / Vendor coordinationRequired...
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Service Delivery Project Manager
4 weeks ago
Stockholm, Stockholm, Sweden Alstom Full timeAt Alstom, we're looking for a skilled Service Delivery Project Manager to lead our projects in Stockholm.This role involves managing two SLAs, EBICOS900 and EBISAT890, and interacting with internal and external stakeholders on a daily basis.You'll be responsible for securing resource allocation, planning hours and costs, and effectively managing risks and...
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Service Delivery Manager ITIL
4 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeAt Infotree Global Solutions, we're looking for a skilled Service Delivery Manager ITIL to join our Service Integration team. As a key member of our team, you'll be responsible for ensuring all services perform according to our business needs and taking action when they don't.Daily Tasks:Change approvalIncident backlog reviewProduct team / Vendor...
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Service Delivery Manager ITIL
2 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeAt Infotree Global Solutions, we're seeking a skilled Service Delivery Manager ITIL to join our Service Integration team. This critical role ensures all services align with our business needs and intervenes when they don't meet expectations. With a cohesive overview and operational awareness, you'll help Product Teams deliver exceptional online customer...
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Service Delivery Manager ITIL
2 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full time**Role Summary**As a Service Delivery Manager ITIL at Infotree Global Solutions, you will be responsible for ensuring all services perform according to our business needs and taking action when they don't. This role requires a cohesive overview of operational and tactical awareness, as well as control of our support processes to help Product Teams provide...
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Service Delivery Manager ITIL
4 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeAt Infotree Global Solutions, we're looking for a skilled Service Delivery Manager ITIL to join our Service Integration team. As a key member of our team, you'll be responsible for ensuring all services perform according to our business needs and taking action when they don't. Your control of the cohesive overview, operational/tactical awareness, and control...
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Service Delivery Manager ITIL Expert
3 days ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeAbout Infotree Global SolutionsWe are a leading provider of innovative solutions in the retail and e-commerce sectors. Our team is dedicated to delivering exceptional service and ensuring seamless operational performance.Job Title: Service Delivery Manager ITIL ExpertThe successful candidate will have substantial experience in providing services aligned with...
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Service Delivery Specialist Contract Position
2 weeks ago
Stockholm, Stockholm, Sweden Belmont Lavan Ltd Full timeService Delivery SpecialistWe are seeking a skilled Service Delivery Specialist to join our team at Belmont Lavan Ltd.About the RoleThe successful candidate will be responsible for:Acting as a point of escalation for high-priority incidents and coordinating between teams when processes failApproving changes in the production environment and minimizing...
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Technical Delivery Director
2 weeks ago
Stockholm, Stockholm, Sweden Epam Full timeAbout the RoleWe are seeking a highly technical and proactive Delivery Director with expertise in the software services industry to manage complex transformation programs, projects, and workstreams. As a key member of our team, you will be responsible for overseeing end-to-end client delivery, managing client relationships, and coordinating multiple activity...
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Network Delivery Management Lead
1 week ago
Stockholm, Stockholm, Sweden Vattenfall Full timeJob Title: N-4 Manager for Network Delivery ManagementAbout the Role:We are seeking a highly skilled and experienced N-4 Manager for Network Delivery Management to join our team at Vattenfall. As a key member of our organization, you will be responsible for leading a newly created team of 13 employees and commercially managing and maintaining IT...
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Service Delivery Manager ITIL
3 weeks ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeService Integration Team OverviewAs a key member of the Service Integration team at Infotree Global Solutions, you will play a critical role in ensuring that all services perform according to our business needs. This involves having a cohesive overview, operational/tactical awareness, and control of our support processes to help Product Teams provide our...
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Delivery Manager
4 weeks ago
Stockholm, Stockholm, Sweden Trustly Full timeAbout the RoleThe merchant onboarding & life-cycle team plays a crucial part in ensuring that our clients are onboarded quickly and with high integration quality with Trustly, which is one of the company's highest priorities. As our Delivery Manager, you will support Trustly clients across all our businesses (E-commerce, Financial Services, Gaming, and...
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Service Delivery Manager ITIL
1 week ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeJob Summary: Our team at Infotree Global Solutions is responsible for ensuring all services meet our business needs. We step in when they don't, providing a cohesive overview and operational awareness to support Product Teams in delivering a good online experience.Daily Tasks:Change approvalIncident backlog reviewProduct team / Vendor coordinationRequired...
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Service Delivery Specialist
4 weeks ago
Stockholm, Stockholm, Sweden Belmont Lavan Ltd Full timeWe are seeking a skilled Service Delivery Specialist to join our team at Belmont Lavan Ltd.Key Responsibilities:Act as the primary point of escalation for high-priority incidents and process failures.Coordinate between teams to resolve incidents and minimize downtime.Approve changes in the production environment and ensure minimal impact on the site and...
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Service Delivery Director ITIL Operations
2 days ago
Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeAt Infotree Global Solutions, we are seeking a seasoned professional to oversee the smooth operation of our services. As Service Delivery Director ITIL Operations, you will play a critical role in ensuring that all services meet our business requirements and are delivered efficiently.We are looking for someone with substantial experience in providing...
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Head of IT Service Management
4 weeks ago
Stockholm, Stockholm, Sweden Intrum Full timeAt Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.Lead IT Service ManagementWe are looking for a strategic leader with a passion for IT Service Management to lead and transform our IT service delivery and operations.The RoleAs the Head of IT Service...
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Stockholm, Stockholm, Sweden Infotree Global Solutions Full timeJob DescriptionWe are seeking an ITIL Service Delivery Expert to join our E-commerce Operations team at Infotree Global Solutions.About the RoleThis is a critical position that requires strong leadership and operational management skills. The successful candidate will be responsible for ensuring that all services perform according to business needs and take...