Customer Service Associate
1 week ago
Why Choose Verifone
Verifone is a pioneer in electronic payment technology, with a 30-year track record of innovation and leadership in the industry. With a strong brand and a global presence, Verifone offers a unique opportunity for customer-focused professionals to excel in a dynamic and fast-paced environment.
Our Commitment to Excellence
We take pride in our diverse and collaborative team, which is dedicated to delivering exceptional customer experiences through innovative payment solutions. As a Customer Service Representative at Verifone, you will work closely with sales teams, customers, and distributors to resolve issues and meet maintenance services sales goals.
Key Responsibilities
- Maintain direct contact with customers to ensure satisfaction and resolve issues in a timely manner
- Develop and maintain positive customer relationships to drive sales revenue
- Collaborate with various departments to meet maintenance services sales goals
- Work with customers and distributors to resolve equipment failures and provide reports to management
- Focus on pre-sale or post-sales support, or both
What We're Looking For
We seek a highly motivated and customer-centric individual with a minimum of 1 year's experience in a B2B customer service role. Fluency in Swedish and English is essential, as is the ability to work effectively in a team environment. Experience with finance-related account queries is a plus.
Our Commitment to Diversity and Inclusion
Verifone is committed to creating a diverse and inclusive work environment, and we welcome applications from all qualified candidates. We are an equal opportunity employer and are committed to compliance with all fair employment practices.
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