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Customer Service Representative

1 month ago


Stockholm, Stockholm, Sweden foodora Full time
{"title": "Customer Service Role", "description": "Job Overview

At foodora, we're seeking a talented Customer Service Agent to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers via chat, email, and phone.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with colleagues to create a world-class service experience for our customers.
  • Participate in ongoing training and development to improve service skills and knowledge.
Requirements
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong customer service skills and a passion for delivering exceptional service.
  • Fluency in Swedish and English, both verbally and in writing.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a leading food delivery company and make a real impact on our customers' lives.
How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].

", "lang_code": "en"}