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Sales Associate Stockholm

1 month ago

Stockholm, Stockholm, Sweden Hermès Full time

Key Responsibilities

As a Sales Associate at Hermès, you will be the face of our brand, providing exceptional customer service and creating a warm and welcoming environment for our clients. Your primary focus will be on delivering high-quality sales, developing strong relationships with our clients, and ensuring a seamless shopping experience.

Main Activities

  • Provide exceptional customer service, adapting to each client's needs and preferences.
  • Develop sales across all product universes, maintaining a deep understanding of our products and services.
  • Build and maintain strong relationships with our clients, identifying their needs and preferences.
  • Stay up-to-date on luxury market trends and social media activity to effectively communicate with our clients.
  • Collaborate with the team to achieve sales goals and maintain a positive and productive work environment.

Requirements

  • At least 5 years of relevant customer-facing experience in luxury retail or a high-end service environment.
  • A true passion for people and service, with a strong ability to adapt to different cultures and personalities.
  • Fluent Swedish and English language skills, with the ability to communicate effectively with clients and colleagues.
  • A team player attitude, with a strong sense of empathy and a willingness to go the extra mile.
  • Broad interest and knowledge in topics such as arts, travel, and literature.

What You Will Find

  • An experienced team with a strong sense of camaraderie and high standards.
  • A growing company with a strong family base and values, offering opportunities for growth and development.
  • Training and development opportunities to help you succeed in your role.