Sales Associate Stockholm
2 weeks ago
Key Responsibilities
As a Sales Associate at Hermès, you will be the face of our brand, providing exceptional customer service and creating a warm and welcoming atmosphere for our clients. Your primary focus will be on delivering high-quality sales, building strong relationships with clients, and ensuring a seamless post-sale experience.
Main Activities
- Be the first point of contact for clients, conveying the essence of the Hermès brand and providing a personalized experience.
- Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
- Stay up-to-date on luxury market trends and social media activity to provide expert advice and recommendations.
- Collaborate with the team to achieve sales targets and maintain a high level of customer satisfaction.
- Identify and address client concerns, ensuring a positive and memorable experience.
Requirements
- At least 5 years of experience in customer-facing roles in luxury retail or a similar environment.
- A true passion for people and service, with a strong focus on delivering exceptional customer experiences.
- Fluent Swedish and English language skills, with the ability to adapt to different cultures and communicate effectively with clients.
- A team player attitude, with a willingness to go the extra mile to achieve team goals.
- Broad interests and knowledge in general culture, including arts, travel, and literature.
What We Offer
- A dynamic and experienced team with a strong sense of camaraderie and high standards.
- A growing company with a strong family base and values, offering opportunities for growth and development.
- Training and development opportunities to help you succeed in your role.
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