Customer Success Manager

4 weeks ago


Malmo, Skåne, Sweden Hilti Corporation Full time
Om Rollen

Hilti Corporation söker en erfaren Customer Success Manager för att utveckla och stärka våra kundrelationer. I rollen kommer du att arbeta nära våra kunder för att förstå deras behov och utveckla strategier för att öka kundnöjdheten och identifiera nya försäljningsmöjligheter.

Uppdrag
  • Utveckla och implementera kundrelationer med våra kunder för att öka kundnöjdheten och identifiera nya försäljningsmöjligheter.
  • Arbeta nära våra kunder för att förstå deras behov och utveckla strategier för att möta dessa behov.
  • Samordna och leda implementeringen av våra mjukvarulösningar och driftlösningar för att säkerställa en smidig och effektiv kundupplevelse.
  • Utveckla och underhålla långsiktiga kundrelationer genom att bygga starka relationer med våra kunder och deras organisationer.
  • Arbeta tätt med våra säljteam och andra avdelningar för att identifiera nya försäljningsmöjligheter och utveckla strategier för att öka kundnöjdheten.
Krav
  • Minst 3 års erfarenhet av kundrelationer och kundnöjdhet.
  • God kommunikationsförmåga och förmåga att bygga starka relationer med kunder och kollegor.
  • Strategiskt tänkande och förmåga att utveckla och implementera strategier för att öka kundnöjdheten och identifiera nya försäljningsmöjligheter.
  • Förmåga att arbeta självständigt och som en del av ett team.
  • God kunskap om kundrelationer, kundnöjdhet och försäljning.
Vad vi erbjuder

Hilti Corporation erbjuder en unik möjlighet att arbeta i en internationell och dynamisk miljö med en stark fokus på kundrelationer och kundnöjdhet. Vi erbjuder en utvecklande arbetsmiljö med möjlighet att utveckla dina färdigheter och kunskaper inom kundrelationer och kundnöjdhet.



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