Customer Journey Optimization Specialist

12 hours ago


Stockholm, Stockholm, Sweden Globalconnect Full time

At GlobalConnect, we're passionate about creating seamless digital experiences for our customers. As a Customer Journey Optimization Specialist, you'll play a critical role in enhancing our automation strategy and driving business growth.

Your Key Responsibilities:

  • Developing and implementing automation strategies that optimize customer journeys and improve campaign performance.
  • Collaborating with marketing teams and IT developers to design and implement lead nurturing flows and optimize campaign delivery.
  • Working closely with the Campaign team to develop and implement end-to-end marketing campaigns that drive results.
  • Using data analytics to continuously refine and improve automation strategies.

About the Role:

We're seeking an experienced professional with a strong understanding of data-driven marketing and customer journey optimization. You should have hands-on experience with Microsoft Dynamics 365 for marketing automation and CRM, as well as excellent analytical and problem-solving skills.

What We Offer:

GlobalConnect offers a collaborative and forward-thinking work environment, where you'll have the opportunity to grow and develop your skills in a rapidly evolving industry. You'll be working in a Pan-Nordic team with diverse perspectives and experiences, and you'll have the chance to make a meaningful impact on our business success.



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