Customer Journey Strategist

5 days ago


Stockholm, Stockholm, Sweden Professional Galaxy AB Full time
GCP Level Capability Development

We are seeking a skilled consultant to help us develop a GCP level capability for automated customer communication. This project involves gathering and summarizing requirements from various units within the organization.

The selected candidate will work closely with representatives from different units, including Sanctions, Know Your Customer (KYC), Transaction Monitoring (TM), and Fraud (FM), to understand their needs and document high-level customer communication requirements.

The outcome of this project will be a comprehensive report outlining the work done, explaining the needs of each unit, and concluding the final requirement scope.



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