European Customer Experience Lead

About MagmaWe are a forward-thinking startup dedicated to revolutionizing math education through data-driven approaches. Our platform enables teachers to focus on creativity in math while gaining valuable insights into student progression, creating a more inclusive and pedagogical math class.The largest challenge for schools is math, where one in five...

Semicon Service Nordic AB is committed to fostering a culture of innovation and excellence. Our team is dedicated to delivering outstanding results, driven by a shared vision of making a positive impact on the world.We're seeking a skilled Customer Experience Specialist Lead to join our team. As a key contributor, you'll play a vital role in shaping our...

About the JobAs a key role within our organization, the European Pricing Lead will be responsible for driving our pricing strategy across Europe. You will work closely with cross-functional teams to develop and implement pricing initiatives that drive business growth and profitability.The successful candidate will have a strong understanding of pricing...

About the RoleWe are seeking a highly skilled and experienced business leader to join our team as Regional Business Director for Sweden. As a key member of our management team, you will be responsible for developing and executing short- and long-term strategies to drive financial performance and sustainable growth in the Swedish market.Key...

We are seeking a highly skilled and experienced professional to join our leadership team as the Senior Vice President of Customer Loyalty.In this pivotal role, you will be responsible for leading our European customer success initiatives, driving exceptional customer experiences, and fostering a customer-centric approach across our European operations.You...

Required Skills and QualificationsWe are looking for a proactive problem solver with experience in technical support and/or customer service.Excellent verbal and written communication skills in English are required. Proficiency in Norwegian or Swedish is a plus.Familiarity with Microsoft 365 tools and CRM systems is essential.

At Zycus Inc., we are seeking a seasoned professional to lead our European customer success initiatives as the Strategic Customer Success Director. This pivotal role will drive exceptional customer experiences, fostering a customer-centric approach across our European operations.You will act as the voice of our customers, ensuring that all customer-facing...

ResponsibilitiesTroubleshoot and resolve complex escalated issues, ensuring timely and effective communication with both internal and external stakeholders.Act as a liaison between Customer Service, Customer Success, and other departments to enhance support processes.Lead continuous process improvements by investigating root causes, identifying risks and...

Key ResponsibilitiesDrive Business Growth: Enhance customer experience and boost customer engagement to fuel our business expansion.Lead Customer Journeys: Take charge of guiding customers through the onboarding process to project delivery and resolution.Provide Exceptional Support: Offer proactive and reactive technical support, troubleshoot issues, and...

About the RoleThe Nordic CRM Team Leader is responsible for leading and developing a team of customer service representatives to deliver high-quality service to customers. This role involves close collaboration with various business units and European shared service centers, ensuring operational efficiency and continuous process improvements.Main...

At Sambla Group, we're on a mission to revolutionize the way we approach customer retention and growth. As a key member of our team, you'll play a pivotal role in shaping our strategic efforts in CRM and Marketing Automation.We're seeking a highly skilled and experienced professional to lead our CRM and Marketing Automation strategies across all our brands...

We are looking for a highly skilled Solution Implementation Lead to join our team at EUROPEAN DYNAMICS Group in Stockholm, Sweden.About the CompanyWe are a dynamic company offering career opportunities in an international, multilingual and multicultural environment where you can make a real difference.Job DescriptionSupport the development and implementation...

**Job Description:**We are seeking a highly skilled European After Sales Services Manager to lead our After Sales Team in Europe.The successful candidate will handle all after sales related matters within Europe, serving as the main point of communication within our Global Service Structure.**Key Responsibilities:Liaise with cross-functional teams to ensure...

We're seeking a highly skilled Customer Success Manager to join our team in Stockholm, Sweden. In this role, you'll be responsible for managing existing client relationships and identifying opportunities for growth and expansion. Your analytical and problem-solving skills will be put to the test as you troubleshoot technical challenges and develop effective...

As the Vice President of Customer Success (CSM) for Europe, you'll be the driving force behind exceptional customer experiences, fostering a customer-centric approach across our European operations. You'll act as the voice of our customers, ensuring that all customer-facing teams are aligned to exceed satisfaction, retention, and growth goals. Leading...

Customer Experience Specialist, Sales (Part-time) - StockholmJob Category: SalesLocation: StockholmReq. ID: 237363Job Type: Part-timeWhat to ExpectAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a...

Job OverviewWelcome to Day 8 AB, where we craft unforgettable social adventures. Our mission is to deliver world-class experiences that ignite joy and foster friendships among our global community. We're looking for a highly personable and enthusiastic Guest Services Executive to nurture our guests' connections and provide exceptional customer service.About...

Job DescriptionManage European and Asia Pacific tax operations, including oversight of regional corporate tax matters, direct tax, and withholding taxes.Lead the direct tax team members in Stockholm, India, and Singapore.Partner with tax and business colleagues to review and provide comprehensive tax advice on new business lines and contracts.Work closely...

Zycus Inc. is seeking a seasoned professional to lead our European customer retention and growth initiatives as the Head of Customer Retention and Growth.This pivotal role will require strategic thinking, strong leadership skills, and a deep understanding of customer success principles. You will work closely with cross-functional teams to develop and...

We are looking for a Customer Experience Manager to join our team in Oslo. Our customer success team spans Scandinavian countries and works daily to secure excellent customer experience.About the Role:You will be responsible for building long-term sustainable relationships with our customers, advocating their needs internally, and working collaboratively...