Sales-Driven Customer Success Manager
2 days ago
About Us
We are Loopia Group AB, a leading European digital services company empowering businesses to build and grow their online presence.
We are now seeking a seasoned leader to drive the transformation of customer care into customer success in the Nordics & CEE region.
Main Goals:- Shape the future of customer success, harmonizing tools and processes across the region.
- Drive a stronger commercial focus in customer interactions, ensuring customer success contributes directly to upselling, cross-selling, and retention.
- Cultivate a high-performance, customer-first culture among regional Customer Success Managers and advisors.
- Collaborate with Commercial, Product, and Tech teams to enhance the overall customer journey.
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