Sales-Driven Customer Success Manager

2 days ago


Stockholm, Stockholm, Sweden Loopia Group AB Full time

About Us

We are Loopia Group AB, a leading European digital services company empowering businesses to build and grow their online presence.

We are now seeking a seasoned leader to drive the transformation of customer care into customer success in the Nordics & CEE region.

Main Goals:
  • Shape the future of customer success, harmonizing tools and processes across the region.
  • Drive a stronger commercial focus in customer interactions, ensuring customer success contributes directly to upselling, cross-selling, and retention.
  • Cultivate a high-performance, customer-first culture among regional Customer Success Managers and advisors.
  • Collaborate with Commercial, Product, and Tech teams to enhance the overall customer journey.

  • Customer Success

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