Service Engineering Manager for the Nordics

1 week ago

Västerås, Västmanland, Sweden Alstom Full time

Req ID: 449383

At Alstom, we comprehend the intricacies of transport networks and the dynamics of mobility. Our extensive portfolio encompasses high-speed trains, metros, monorails, trams, and complete systems, services, infrastructure, signalling, and digital mobility solutions. Each day, our dedicated team contributes to the advancement of greener and smarter mobility across the globe, connecting urban areas while minimizing carbon footprints and reducing reliance on personal vehicles.

Could you be the full-time Service Engineering Manager for the Nordics we are seeking?

Your Future Role

Embrace a new opportunity and leverage your leadership skills in a pioneering sector. You will report to Magnus Forsén (Director of Services Engineering, Nordics) and collaborate with a team of highly motivated, experienced, and skilled professionals.

Our Services product line provides a comprehensive suite of solutions designed to enhance the value of customer assets throughout their lifecycle—from design and construction to operation and decommissioning.

In this position, you will oversee and manage the development and execution of Integrated Service Readiness (ISR) initiatives and deliverables for our product offerings, ensuring they are easily maintainable and thoroughly documented. You will engage closely with other team leaders and collaborate with various departments to guarantee the effective implementation of ISR strategies, support frameworks, and solutions. Your responsibilities will encompass managing ISR personnel, influencing product design for improved supportability, and ensuring program delivery aligns with budgetary and timeline constraints.

Specifically, you will be responsible for preparing ISR Elements (Engineering (Maintainability), Maintenance documentation, Training, Special tools and test benches, Spare parts) during both the tender and project phases, as well as overseeing the planning, costs, and quality of ISR.

Your Responsibilities Will Include:

  • Establishing a new team integrated within the Service Engineering organization.
  • Actively participating in the Service Engineering Management Team.
  • Managing personnel to build a team with a balanced capability and capacity.
  • Implementing global processes while adapting to local requirements where necessary.
  • Monitoring team involvement in projects to ensure adherence to QCD (Quality, Cost, Delivery) standards.

About You

We prioritize enthusiasm and attitude over extensive experience. While we do not expect you to possess every skill, we have identified several that will facilitate your success and growth in this role:

  • A degree or strong interest in a technical engineering discipline.
  • Experience with maintainability considerations for complex systems/products.
  • A broad technical knowledge base.
  • In-depth understanding of the life cycle costs and associated considerations.
  • Fluency in English; proficiency in Swedish is preferred.

What You Will Enjoy

Join us on a transformative journey— the rail industry is here to stay, offering opportunities for continuous growth and skill development throughout your career. You will also:

  • Experience stability, challenges, and a long-term career free from monotonous routines.
  • Engage in complex project setups on both supplier and customer sides, where safety is paramount.
  • Collaborate with cross-functional teams and supportive colleagues.
  • Contribute to innovative projects.
  • Utilize our agile leadership approach in a multifaceted work environment.
  • Direct your career path across various functions and countries.
  • Benefit from our commitment to your development through award-winning training programs.
  • Advance towards senior Engineering Management or Project Management roles.
  • Enjoy a competitive and dynamic compensation package that recognizes your performance and potential, along with comprehensive social benefits (life, medical, pension).

You do not need to be a train enthusiast to thrive with us. We assure you that when you experience our trains with friends or family, you will feel a sense of pride. If you are ready for this challenge, we would love to hear from you.

Important Note

As a global organization, we are an equal-opportunity employer that values diversity across the 63 countries in which we operate. We are dedicated to fostering an inclusive workplace for all.

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