Help Desk Advisor

15 hours ago


Stockholm, Stockholm, Sweden Quinyx Full time

We are seeking a highly skilled Customer Support Advisor to join our team.

As a First Line Customer Support Advisor, you will be responsible for providing technical support to international Quinyx customers via phone and email.

About the Role

You will use your analytical skills to troubleshoot customer issues and resolve them efficiently.

Additionally, you will report on and follow up on any defects found during the process.

Responsibilities
  1. Provide first-line technical support to international customers.
  2. Use troubleshooting experience and available resources to resolve customer issues.
  3. Report on and follow up on any defects found.
  4. Evaluate and escalate issues to R&D when necessary.

We offer a competitive salary, flexible work hours, and opportunities for professional growth and development.


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