Ecommerce Customer Service Representative

4 days ago


Stockholm, Stockholm, Sweden Transcom AB Stockholm Full time
About Us
Transcom is a global community of customer experience experts who care deeply about delivering world-class service for some of the world's most beloved brands. We invest in our employees and provide opportunities for growth and development. As an eCommerce Customer Support Representative, you will become part of an inclusive, international environment where you feel welcomed, encouraged, and supported from day one.

What Can You Expect?
At Transcom, you can expect a competitive salary, comprehensive training program, career advancement opportunities, collective agreement, pension plan, health & wellness benefits, and access to a dynamic and inclusive work environment with fully remote working possibilities. Our comprehensive relocation support makes it easy to move to a new location, and our state-of-the-art gym and sauna facilities ensure your physical and mental well-being. Join our global team of customer experience specialists today

Key Responsibilities
This role involves ensuring customer satisfaction throughout the eCommerce journey—from purchase to delivery and beyond. This includes actively listening, empathising, and engaging with customers, offering tailored solutions, advice, and information. Your goal will be to help our customers have seamless, positive interactions every time they shop with our clients.

  • Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

    Transcom AB Stockholm - A Global CommunityWe have over 33,000+ customer experience specialists in 29 countries, delivering services in 33 languages for international brands across various industries.Ecommerce Customer Service RepresentativeWe are looking for customer-oriented and empathetic individuals to join our ecommerce support team. Your goal will be to...


  • Stockholm, Stockholm, Sweden Transcom AB Full time

    We're looking for dedicated and empathetic customer service professionals to join our dynamic eCommerce Support Team at Transcom AB. As an eCommerce Customer Support Representative, you'll play a vital role in delivering exceptional service and support throughout our clients' customers' online purchasing journeys.Job OverviewTranscom is a global community of...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm Full time

    About the RoleThis is an opportunity to join a leading company in customer experience, driving innovation and excellence in ecommerce support. As a Danish-speaking customer champion, you'll focus on delivering outstanding customer experiences, actively listening, empathising, and engaging with customers.You'll work closely with our clients' customers,...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm Full time

    Are you a customer-centric individual with excellent communication skills? Do you thrive in fast-paced environments and enjoy helping others? We're seeking a multilingual customer service representative to join our ecommerce support team at Transcom.As an ecommerce customer support representative, you will be responsible for providing top-notch customer...


  • Stockholm, Stockholm, Sweden Transcom AB Full time

    We're at the forefront of innovation, including in the online shopping experience. As an eCommerce Customer Support Representative, you will play a critical role in ensuring customer satisfaction throughout the eCommerce journey. From purchase to delivery and beyond, you will actively listen, empathise, and engage with customers to provide tailored...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

    Job OverviewWe are looking for a highly motivated and customer-focused individual to join our eCommerce Support Team at Transcom AB Stockholm. As an eCommerce Customer Support Representative, you will be responsible for providing exceptional service and support to our clients' customers.Key ResponsibilitiesYou will:Respond to customer inquiries and resolve...


  • Stockholm, Stockholm, Sweden Transcom AB Full time

    We're seeking highly motivated and customer-centric individuals to join our eCommerce Support Team at Transcom AB. As an eCommerce Customer Support Representative, you'll play a critical role in delivering exceptional service and support throughout our clients' customers' online purchasing journeys.Company OverviewTranscom is a leading provider of customer...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm Full time

    We are looking for customer-oriented and empathetic individuals to join our dedicated ecommerce support team at Transcom. As an ecommerce customer support representative, you'll play a vital role in enhancing our clients' customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.Transcom is a...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

    We're looking for a highly skilled and motivated individual to join our eCommerce Support Team as a Customer Service Representative.In this role, you'll be responsible for providing top-notch customer service and support to our clients' customers through various channels.Your key responsibilities will include actively listening to customers, empathising with...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

    About the Job:This is a unique opportunity to join a global company that is at the forefront of innovation in the ECommerce industry. As an ECommerce Customer Support Representative, you will play a critical role in ensuring that our clients' customers have a seamless experience.Key Responsibilities:You will be responsible for collecting feedback from...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

    About The Job:">We're looking for a skilled eCommerce Customer Support Representative to join our team at Transcom AB Stockholm.You'll be responsible for ensuring customer satisfaction throughout their eCommerce journey—from purchase to delivery and beyond.Your Key Responsibilities Will Include:Actively listen to and empathize with customers, offering...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm Full time

    As an eCommerce Customer Support Representative, you'll play a vital role in creating lasting impressions for our clients' customers.About UsTranscom is a global leader in customer experience solutions, serving clients across various industries. We're known for our agility, curiosity, and commitment to lifelong learning.With a presence in 29 countries and 90...


  • Stockholm, Stockholm, Sweden Transcom AB Full time

    As a customer experience representative, you will play a vital role in enhancing our clients' customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.Our TeamWe are a global community of customer experience experts. Our team is agile, curious, driven, and committed lifelong learners who care...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm Full time

    We are a global community of customer experience experts at Transcom AB Stockholm, driven to deliver world-class service for international brands. As an Ecommerce Customer Experience Specialist, you'll play a vital role in enhancing our clients' customers' shopping experiences.We're looking for customer-oriented and empathetic individuals to join our...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm Full time

    Job OverviewWe are seeking a skilled and empathetic customer service professional to join our global eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you will play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

    We are seeking a highly skilled and customer-focused individual to join our dedicated ECommerce Support Team at Transcom AB Stockholm. As an ECommerce Customer Support Representative, you will play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

    Job DescriptionWe're a global community of customer experience experts, committed to delivering world-class service for some of the world's most beloved brands.We're now looking for Swedish-speaking customer champions who love interacting with people, genuinely care about delivering stellar customer experiences, and thrive in dynamic, fast-paced...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm Full time

    We're seeking a digital customer care representative to join our dedicated eCommerce Support Team at Transcom AB Stockholm. As a key member of this team, you'll play a vital role in enhancing our clients' customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.About the JobYou'll be responsible...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

    About the PositionThis is an excellent opportunity to join our dynamic eCommerce Support Team at Transcom AB Stockholm. As an eCommerce Customer Support Representative, you will be responsible for ensuring customer satisfaction throughout their online shopping experience.Key ResponsibilitiesYou will:Act as a single point of contact for customers, responding...


  • Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

    Finnish speaking eCommerce Support SpecialistTranscom AB StockholmKommun: StockholmKravEngelskaFinskaWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by...