Ecommerce Customer Experience Specialist
4 days ago
We are looking for customer-oriented and empathetic individuals to join our dedicated ecommerce support team at Transcom. As an ecommerce customer support representative, you'll play a vital role in enhancing our clients' customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.
Transcom is a global community of customer experience experts. We're agile, curious, driven, and committed lifelong learners who care deeply about delivering world-class service for some of the world's most beloved brands. Our team is passionate about making a positive impact on people's lives through excellent customer service.
What can you expect?At Transcom, you'll become part of an inclusive, international environment where you feel welcomed, encouraged, and supported from day one. We invest in your growth and success, offering comprehensive training and opportunities for advancement.
- Competitive compensation package
- Career advancement opportunities
- Cross-functional training program
- Dynamic and inclusive work environment
- Extensive relocation support
In this role, you will be responsible for providing top-notch customer service to our clients' customers via various digital channels, including email, chat, and phone. You will actively listen to customers' concerns, empathize with their issues, and provide tailored solutions to resolve their queries efficiently.
Key Skills and Qualifications- Native or fluent in Finnish language
- Intermediate English (B2+) – both written and spoken
- Previous customer service experience, especially within retail, ecommerce, or any customer-focused role, is highly valued
- Excellent communication skills with an ability to empathize and build rapport
- Positive attitude, resilience, and ability to handle challenging customer interactions gracefully
-
Ecommerce Customer Experience Specialist
4 days ago
Stockholm, Stockholm, Sweden Transcom AB Stockholm Full timeWe are a global community of customer experience experts at Transcom AB Stockholm, driven to deliver world-class service for international brands. As an Ecommerce Customer Experience Specialist, you'll play a vital role in enhancing our clients' customers' shopping experiences.We're looking for customer-oriented and empathetic individuals to join our...
-
eCommerce Customer Experience Specialist
5 days ago
Stockholm, Stockholm, Sweden Transcom AB Full timeWe're seeking highly motivated and customer-centric individuals to join our eCommerce Support Team at Transcom AB. As an eCommerce Customer Support Representative, you'll play a critical role in delivering exceptional service and support throughout our clients' customers' online purchasing journeys.Company OverviewTranscom is a leading provider of customer...
-
Global Customer Experience Specialist
4 days ago
Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full timeAs a Customer Experience Specialist at Transcom AB Stockholm, you will play a vital role in enhancing our clients' customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.We are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team. As an eCommerce...
-
Ecommerce Customer Service Representative
4 days ago
Stockholm, Stockholm, Sweden Transcom AB Stockholm Full timeAbout UsTranscom is a global community of customer experience experts who care deeply about delivering world-class service for some of the world's most beloved brands. We invest in our employees and provide opportunities for growth and development. As an eCommerce Customer Support Representative, you will become part of an inclusive, international...
-
Customer Experience Specialist for Transcom
4 days ago
Stockholm, Stockholm, Sweden Transcom AB Stockholm Full timeCareer Development OpportunitiesAs an eCommerce Customer Support Representative, you will have access to comprehensive training and development opportunities that enhance your skills and knowledge. Our career advancement opportunities allow you to grow and develop professionally, contributing to the success of our clients and their customers. With over...
-
Customer Service Representative
4 days ago
Stockholm, Stockholm, Sweden Transcom AB Stockholm Full timeAbout the RoleThis is an opportunity to join a leading company in customer experience, driving innovation and excellence in ecommerce support. As a Danish-speaking customer champion, you'll focus on delivering outstanding customer experiences, actively listening, empathising, and engaging with customers.You'll work closely with our clients' customers,...
-
Customer Experience Champion
56 minutes ago
Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full timeAt Transcom AB Stockholm, we are seeking a highly motivated and customer-focused individual to join our dynamic eCommerce Support Team.Company OverviewWe are a global community of customer experience experts with over 33,000+ specialists in 29 countries. Our mission is to deliver world-class service for international brands across various industries.We...
-
Customer Experience Representative
4 days ago
Stockholm, Stockholm, Sweden Transcom AB Stockholm Full timeWe are looking for dedicated and empathetic customer experience specialists to join our dynamic eCommerce Support Team at Transcom. As a valued member of our team, you will play a vital role in delivering exceptional service and support throughout the customer's online purchasing journey.At Transcom, we prioritize fostering an inclusive and international...
-
Stockholm, Stockholm, Sweden Transcom AB Full timeAt Transcom AB, we're committed to providing outstanding customer experiences that exceed expectations. As an eCommerce Customer Support Representative, you'll be part of our award-winning team, working closely with clients to deliver exceptional service and support throughout the customer journey.About UsWe're a global community of 33,000+ customer...
-
Customer Experience Representative
4 days ago
Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full timeJob DescriptionWe're a global community of customer experience experts, committed to delivering world-class service for some of the world's most beloved brands.We're now looking for Swedish-speaking customer champions who love interacting with people, genuinely care about delivering stellar customer experiences, and thrive in dynamic, fast-paced...
-
Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full timeFinnish speaking eCommerce Support SpecialistTranscom AB StockholmKommun: StockholmKravEngelskaFinskaWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by...
-
Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full timeSwedish speaking eCommerce Support SpecialistTranscom AB StockholmKommun: StockholmKravEngelskaSvenskaWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by...
-
Danish speaking eCommerce Support Specialist
4 days ago
Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full timeDanish speaking eCommerce Support SpecialistTranscom AB StockholmKommun: StockholmKravEngelskaDanskaWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by...
-
Danish speaking eCommerce Support Specialist
1 week ago
Stockholm, Stockholm, Sweden Transcom AB Full timeWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.Transcom is a...
-
Stockholm, Stockholm, Sweden Transcom AB Full timeWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.Transcom is a...
-
Stockholm, Stockholm, Sweden Transcom AB Full timeWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.Transcom is a...
-
Stockholm, Stockholm, Sweden Transcom AB Full timeWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.Transcom is a...
-
eCommerce Support Expert
4 days ago
Stockholm, Stockholm, Sweden Transcom AB Stockholm Full timeWe are committed to creating a positive and supportive work environment at Transcom, where every employee has the opportunity to grow and thrive. Our dynamic eCommerce Support Team is seeking experienced customer experience specialists who share our passion for delivering exceptional service and support.In this role, you will be responsible for ensuring...
-
Stockholm, Stockholm, Sweden Transcom AB Stockholm Full timeWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.Transcom is a...
-
Stockholm, Stockholm, Sweden Transcom AB Stockholm Full timeWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.Transcom is a...