Remote Danish Speaking ECommerce Professional
4 days ago
We are seeking a highly skilled and customer-focused individual to join our dedicated ECommerce Support Team at Transcom AB Stockholm. As an ECommerce Customer Support Representative, you will play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.
About the Role:
- You will be responsible for ensuring customer satisfaction throughout their ECommerce journey from purchase to delivery and beyond.
- You will actively listen, empathise, and engage with customers, offering tailored solutions, advice, and information.
- Your goal will be to help our customers have seamless, positive interactions every time they shop with our clients.
Requirements:
- Intermediate English (B2+) – both written and spoken.
- Native or fluent in Danish.
- Previous customer service experience, especially within retail, ECommerce, or any customer-focused role, is highly valued.
- Excellent communication skills with an ability to empathise and build rapport.
- Positive attitude, resilience, and ability to handle challenging customer interactions gracefully.
- Good problem-solving skills, with the creativity to offer quick and effective solutions.
- Ability to multitask comfortably in a fast-paced environment.
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Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full timeRemote Danish speaking eCommerce Support SpecialistTranscom AB StockholmKommun: StockholmKravEngelskaDanskaWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences...
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Stockholm, Stockholm, Sweden Transcom AB Full timeWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.Transcom is a...
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Stockholm, Stockholm, Sweden Transcom AB Stockholm Full timeWe are looking for customer-oriented and empathetic individuals to join our dedicated eCommerce Support Team at Transcom. As an eCommerce Customer Support Representative, you'll play a vital role in enhancing our client's customers' shopping experiences by providing exceptional service and support throughout their online purchasing journey.Transcom is a...
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