Service Desk Transformation Lead

People ManagementManage service desk team leaders within Global Operations.Lead service desk team managers within Global Operations (approximately 70 persons in 4 countries).

About the roleAre you ready to make an impact on a global scale? As our Global head of IT Service Desk, you'll lead a diverse and talented team, ensuring seamless IT operations across all our European offices. Your mission: to lead the IT Service Desk in delivering exceptional support, optimizing processes, and enhancing user satisfaction.Key...

Job OverviewWe are seeking a highly skilled IT professional to fill the role of Global Head of IT Service Desk at Gant AB - Stockholm. This position requires strong leadership and management skills, as well as a deep understanding of IT operations and service delivery.Key ResponsibilitiesLead a team of IT specialists in delivering exceptional support,...

About the RoleThis is an exciting opportunity to join the Sheraton Stockholm Hotel team as a Front Office Manager. As a leader in the hotel industry, we are committed to delivering exceptional customer service and creating memorable experiences for our guests.In this role, you will be responsible for overseeing the daily operations of the front desk,...

Are you ready to embark on an exciting journey and take your career to new heights? If so, we have an exciting opportunity waiting for you in the heart of Manila. Now you have the chance to become a part of our client CGI´s success story—where your ideas and actions make a difference. This is a recruitment for a full-time permanent position, starting as...

Job DescriptionWe are seeking a Multilingual Service Desk Analyst to join our team in Manila. As a key member of our support team, you will be responsible for resolving customer issues with exceptional customer service skills, problem-solving abilities, and technical reasoning.Resolve issues utilizing excellent customer service skills, problem solving...

Förvaltnings AB Tegelbacken is looking for an experienced Front Office Manager to lead our front desk operations at the Sheraton Stockholm Hotel. As a key member of our management team, you will be responsible for driving business growth, enhancing customer satisfaction, and fostering a positive work environment. Your expertise in team management, customer...

About the RoleAs a leading provider of cyber security services and solutions, Orange Cyberdefense empowers organizations to protect themselves in an increasingly online world. We specialize in designing, implementing, and supporting reliable and innovative security solutions.The Head of Global Service Desk will be responsible for managing all service desks...

Key ResponsibilitiesStrategic: Develop a single organization to support direct customer and indirect channel customers on service desk activities.Ensure a single view on all SOC related tickets and distribute workload towards SOC entities.Drive a transformation project to consolidate delivery hubs, ensuring the right amount of teams in the right place for a...

At Förvaltnings AB Tegelbacken, we seek an experienced Hospitality Leader to oversee daily front desk operations at our prestigious Sheraton Stockholm Hotel. This key role involves managing a high-performing team, ensuring exceptional customer service, and maintaining seamless operations. The successful candidate will be responsible for leading the front...

About the RoleWe are seeking a Multilingual Service Desk Analyst to join our team in Manila. In this role, you will be responsible for resolving customer issues with exceptional customer service skills, problem-solving abilities, and technical reasoning.You will handle user inquiries and requests through various channels, including telephone, email, and case...

About DoctrinDoctrin's mission is to revolutionize the patient journey through intelligent digitalization. Our platform enables healthcare providers to prioritize, treat, and follow up with patients securely online.We value diversity of minds, different backgrounds, and perspectives, uniting around our mission to positively impact the world.Job Description:...

We are seeking a highly skilled ServiceNow Specialist to join our team in Stockholm. As a global leader in Information Technology Services, Cognizant helps leading companies become more flexible, innovative, and successful. The ideal candidate will have extensive knowledge of ServiceNow modules primarily HRSD, ITSM, and Service Portal.You will translate...

About the OpportunityThis is an exciting opportunity to work as a Digital Transformation Lead in our Group Credit Management department. Your primary focus will be on driving digital transformation and innovation across the organization.In this role, you will have the chance to collaborate with cross-functional teams to develop and implement new processes...

Career opportunities exist for Senior Enterprise Architects at SAP SE, supporting the digital transformation of our customers and contributing to the success of our organization.As a leader in enterprise resource planning (ERP) software and related services for database, analytics, intelligent technologies, and experience management, we strive to stay ahead...

About the RoleWe are seeking a seasoned professional to drive growth and digital transformation in our Care sector. As Healthcare Transformation Lead, you will play a key role in developing customer accounts, expanding market presence, and influencing product strategies.Your primary focus will be on driving growth in our target market, creating excellent...

At TN Sweden, we believe that data is the backbone of our business. We are now looking for a Data Governance Transformation Lead who will play a pivotal part in driving our data governance transformation and ensuring reliable and high-quality data both for business and regulatory purposes.About this opportunity:Welcome to our Data Management team. We...

We are seeking a part-time Sales Assistant for our Zara store in Drottninggatan. As a Sales Assistant, you will be responsible for delivering a high level of customer experience, supporting the cash desk and delivery teams, understanding the latest fashion trends, and replenishing the shop floor.Your key responsibilities will include:Providing exceptional...

The ideal candidate for this role will have experience developing relationships across industry verticals, including Financial Services Industry (FSI), Manufacturing, Media & Entertainment and/or Retail/CPG. You will also need to have experience increasing technology adoption and creating long-term transformational account strategies.Key qualifications...

About the companyTransforming Customer Care into Customer SuccessLoopia Group AB, a leading European digital services company, is seeking an experienced leader to drive the transformation of customer care into customer success in the Nordics & CEE region. As Regional Chief Customer Success Officer (CCSO), you will lead a team of over 140 customer success,...