Hospitality Leader for Front Desk Operations

6 hours ago


Stockholm, Stockholm, Sweden Förvaltnings AB Tegelbacken Full time

At Förvaltnings AB Tegelbacken, we seek an experienced Hospitality Leader to oversee daily front desk operations at our prestigious Sheraton Stockholm Hotel. This key role involves managing a high-performing team, ensuring exceptional customer service, and maintaining seamless operations. The successful candidate will be responsible for leading the front office team, handling guest inquiries, and collaborating with other departments to drive business success.

Key Responsibilities:
  • Manage daily front office operations, including scheduling, performance reviewing, and training.
  • Maintain high levels of customer satisfaction by delivering personalized service and addressing guest concerns promptly.
  • Coordinate with other departments to ensure smooth hotel operations.
  • Oversee check-in and check-out procedures, adhering to company policies and standards.

The ideal candidate will possess a strong track record in hospitality management, excellent communication skills, and the ability to motivate and inspire teams. If you are a results-driven leader passionate about delivering exceptional guest experiences, we encourage you to apply.



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