
Hospitality Services Supervisor
2 days ago
This is an exciting opportunity to join our team as a Front Office Manager, where you will have the chance to drive our success and contribute to our mission of delivering exceptional guest experiences. As a leader, you will be responsible for overseeing daily operations, developing and maintaining strong relationships with guests, and implementing process improvements to optimize efficiency.
Your Key Responsibilities:
- Lead the front desk team, overseeing daily operations and ensuring seamless guest experiences.
- Develop and maintain strong relationships with guests, addressing their needs and resolving any issues promptly.
- Collaborate with other departments to ensure smooth operations and effective communication.
- Implement process improvements to optimize efficiency and enhance guest experiences.
- Contribute to the development and implementation of strategic plans, aligning with the company's vision and goals.
Requirements:
- Minimum 4 years of experience in hotel management, with at least 3 years of leadership experience.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire teams.
- Strong analytical and problem-solving skills, with the ability to implement process improvements.
- Fluency in Swedish and English, with additional languages a plus.
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