Senior Supervisor of Data Center Services

21 hours ago


Stockholm, Stockholm, Sweden Equinix Full time

We are seeking an experienced supervisor to join our Data Center Customer Operations team. In this role, you will be responsible for providing immediate supervision to a unit or group of employees, assigning tasks and monitoring work, maintaining schedules and workflow, training and cross-training, prioritizing tasks, assisting with budgeting, and providing status reports.

About the Role

This position requires a strong leader who can effectively manage and supervise a team of employees. You will work closely with the team to ensure that all tasks are completed efficiently and effectively, and that the team is well-trained and equipped to handle any challenges that may arise.

Key Responsibilities:

  • Leadership: Develops and implements plans to achieve team objectives.
  • Systems Support: Identifies and resolves system-related issues through troubleshooting and repair.
  • Installation: Ensures that all installations are completed to the highest standard and meet customer requirements.
  • Vendor Management: Manages relationships with vendors to ensure that they provide high-quality services and support.
  • Budgeting: Assists in preparing budgets and forecasts for datacenter infrastructure improvements.
  • Facilities Management/Preventive Maintenance: Oversees the maintenance and upkeep of datacenter facilities to ensure that they remain in good working order.
  • Project Management: Leads multiple projects simultaneously and ensures that they are completed on time and within budget.
  • Reporting: Prepares regular reports on datacenter performance and identifies areas for improvement.
  • Standards: Ensures that all team members adhere to and evolve global standards.
  • Technical Expertise: Possesses extensive knowledge of network and equipment platforms, systems, and circuits.
  • Technical Support: Provides technical support to the technical operations team and client base as needed.


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