
Hospitality Operations Manager
2 days ago
At Day 8 AB, we're seeking a Hospitality Operations Manager to join our dynamic team. This exciting role involves leading customer service training for temporary team members and collecting and promoting customer reviews for social proof.
Job OverviewThe successful candidate will be responsible for analyzing post-event feedback to improve guest experience, maintaining accurate and engaging brand messaging, and strengthening relationships with loyal guests and group booking leaders.
Key Responsibilities:- Leading customer service training for temporary team members
- Analyzing post-event feedback to improve guest experience
- Maintaining accurate and engaging brand messaging
- Collecting and promoting customer reviews for social proof
We're committed to delivering exceptional customer experiences and are seeking a highly skilled individual to join our team.
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