Hospitality Operations Manager

2 days ago


Stockholm, Stockholm, Sweden Day 8 AB Full time

At Day 8 AB, we're seeking a Hospitality Operations Manager to join our dynamic team. This exciting role involves leading customer service training for temporary team members and collecting and promoting customer reviews for social proof.

Job Overview

The successful candidate will be responsible for analyzing post-event feedback to improve guest experience, maintaining accurate and engaging brand messaging, and strengthening relationships with loyal guests and group booking leaders.

Key Responsibilities:
  • Leading customer service training for temporary team members
  • Analyzing post-event feedback to improve guest experience
  • Maintaining accurate and engaging brand messaging
  • Collecting and promoting customer reviews for social proof

We're committed to delivering exceptional customer experiences and are seeking a highly skilled individual to join our team.



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