Lead Front Desk Experience at Sheraton Stockholm Hotel

6 hours ago


Stockholm, Stockholm, Sweden Sheraton Stockholm Hotel Full time
About the Role

This is an exciting opportunity to join the Sheraton Stockholm Hotel team as a Front Office Manager. As a leader in the hotel industry, we are committed to delivering exceptional customer service and creating memorable experiences for our guests.

In this role, you will be responsible for overseeing the daily operations of the front desk, managing a team of staff, and ensuring that all guest interactions are seamless and enjoyable.

  • Key Responsibilities:
  • Lead the front office team and manage daily operations.
  • Ensure high levels of customer satisfaction through personalized service and prompt issue resolution.
  • Collaborate with other departments to maintain smooth operations.
  • Implement effective systems and processes to drive efficiency and productivity.


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