
Global Service Desk Analyst Position Open
5 days ago
We are seeking a Multilingual Service Desk Analyst to join our team in Manila. As a key member of our support team, you will be responsible for resolving customer issues with exceptional customer service skills, problem-solving abilities, and technical reasoning.
- Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
- Receive and respond to user inquiries and requests via telephone, email, case tracking system professionally and with speed, accuracy and proficiency.
- Work in partnership with local management, colleagues and clients at all levels to ensure requests are resolved to the satisfaction of the customer.
A comprehensive understanding and mastery of all tools, as well as staying updated on policy, procedure, and operational issues, are essential requirements for this role.
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Stockholm, Stockholm, Sweden MultiMind Bemanning AB Full timeAre you ready to embark on an exciting journey and take your career to new heights? If so, we have an exciting opportunity waiting for you in the heart of Manila. Now you have the chance to become a part of our client CGI´s success story—where your ideas and actions make a difference. This is a recruitment for a full-time permanent position, starting as...
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Service Desk Headquarter Leader
3 days ago
Stockholm, Stockholm, Sweden Orange Cyberdefense Full timePeople ManagementManage service desk team leaders within Global Operations.Lead service desk team managers within Global Operations (approximately 70 persons in 4 countries).
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Head of IT Service Desk
1 week ago
Stockholm, Stockholm, Sweden Gant AB Full timeAbout the roleAre you ready to make an impact on a global scale? As our Global head of IT Service Desk, you'll lead a diverse and talented team, ensuring seamless IT operations across all our European offices. Your mission: to lead the IT Service Desk in delivering exceptional support, optimizing processes, and enhancing user satisfaction.Key...
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IT Service Desk Director
6 days ago
Stockholm, Stockholm, Sweden Gant AB - Stockholm Full timeJob OverviewWe are seeking a highly skilled IT professional to fill the role of Global Head of IT Service Desk at Gant AB - Stockholm. This position requires strong leadership and management skills, as well as a deep understanding of IT operations and service delivery.Key ResponsibilitiesLead a team of IT specialists in delivering exceptional support,...
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Global Service Operations Director
5 days ago
Stockholm, Stockholm, Sweden Orange SA Full timeAbout the RoleAs a leading provider of cyber security services and solutions, Orange Cyberdefense empowers organizations to protect themselves in an increasingly online world. We specialize in designing, implementing, and supporting reliable and innovative security solutions.The Head of Global Service Desk will be responsible for managing all service desks...
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Service Desk Transformation Lead
5 days ago
Stockholm, Stockholm, Sweden Orange SA Full timeJob DescriptionThis strategic role oversees the development of a unified organization capable of supporting both direct customer and indirect channel customers on service desk activities. Key responsibilities include:Driving transformation projects to consolidate delivery hubs and optimize team distribution for a 24x7 EU and global delivery model.Leveraging...
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Global Market Analyst
5 days ago
Stockholm, Stockholm, Sweden Barilla Group Full timeWe are Barilla Group, a global leader in the food industry, driven by a commitment to progress and excellence. With over 140 years of history, we have grown into a diverse group with operations in more than 100 countries.We are currently seeking a highly skilled Finance Analyst to join our Swedish business finance team in Stockholm. This is an exciting...
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Business Analyst Position
2 days ago
Stockholm, Stockholm, Sweden Barilla Group Full timeBarilla Group is a global leader in the food industry, recognized for our commitment to progress and excellence. With a presence in over 100 countries, we offer a diverse range of products and services through our 20 beloved brands.We are currently seeking a Financial Analyst to join our team in Stockholm. This role will involve working closely with our...
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Technical Help Desk Professional Wanted
5 days ago
Stockholm, Stockholm, Sweden MultiMind Bemanning AB Full timeAbout the RoleWe are seeking a Multilingual Service Desk Analyst to join our team in Manila. In this role, you will be responsible for resolving customer issues with exceptional customer service skills, problem-solving abilities, and technical reasoning.You will handle user inquiries and requests through various channels, including telephone, email, and case...
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Leadership Role in Front Desk Management
6 days ago
Stockholm, Stockholm, Sweden Förvaltnings AB Tegelbacken Full timeFörvaltnings AB Tegelbacken is looking for an experienced Front Office Manager to lead our front desk operations at the Sheraton Stockholm Hotel. As a key member of our management team, you will be responsible for driving business growth, enhancing customer satisfaction, and fostering a positive work environment. Your expertise in team management, customer...
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Head of Global Support Center
3 days ago
Stockholm, Stockholm, Sweden Orange Cyberdefense Full timeJob DescriptionWe are seeking a highly skilled professional to manage all service desks L0/L1 within Orange Cyberdefense, ensuring high standardization and automation across our delivery hubs. The successful candidate will report to the VP Global SOC and work closely with colleagues to deliver Global SOC services.
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Quantitative Analyst Position
6 days ago
Stockholm, Stockholm, Sweden LTIMindtree Full timeAbout LTIMindtreeLTIMindtree is a global technology consulting and digital solutions company that enables businesses to drive growth, innovation, and competitiveness in today's fast-paced digital landscape. With a strong presence in over 30 countries and a team of nearly 90,000 talented professionals, we bring extensive domain and technology expertise to...
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Stockholm, Stockholm, Sweden Danaher - Global Full timeAbout the JobThe Clinical Support Systems Engineer for Beckman Coulter is a key role within our Global Product Technical Support team. In this position, you will be responsible for supporting Clinical Sites and Open Innovation partners within the EU.This field-based role requires strong communication and problem-solving skills, as well as the ability to work...
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Technical Support Specialist
1 day ago
Stockholm, Stockholm, Sweden Danaher - Global Full timeAbout the RoleAs a Technical Support Specialist at Danaher - Global, you will be responsible for providing top-class service support to Clinical Sites and Beckman Coulter Open Innovation partners. Your primary focus will be on ensuring that Preventative Maintenance Inspections and modifications are completed within specified time frames.In this role, you...
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Director of International Service Delivery
3 days ago
Stockholm, Stockholm, Sweden Orange Cyberdefense Full timeKey ResponsibilitiesStrategic: Develop a single organization to support direct customer and indirect channel customers on service desk activities.Ensure a single view on all SOC related tickets and distribute workload towards SOC entities.Drive a transformation project to consolidate delivery hubs, ensuring the right amount of teams in the right place for a...
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Financial Analyst Positions in Sweden
4 days ago
Stockholm, Stockholm, Sweden SEB group Full timeAbout UsAt the SEB Group, we offer a unique opportunity to develop your skills as a financial analyst in our Corporate Finance and Corporate Finance Growth teams. Our teams are market leaders in advisory services for mergers and acquisitions (M&A) and equity capital markets (ECM) transactions.We advise Nordic large corporates, financial sponsors, and...
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Senior Business Intelligence Analyst
3 days ago
Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full timeAt Nordea Bank Norge ASA, we are seeking a Senior Business Intelligence Analyst to play a crucial role in developing Financial Crime Reporting. This position will involve analyzing and visualizing data to support stakeholders with timely and insightful reporting.In our Group Financial Crime Prevention (GFCP) department, we work closely with implementing...
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Cloud-Based Service Management Professional
3 hours ago
Stockholm, Stockholm, Sweden Cognizant Full timeWe are seeking a highly skilled ServiceNow Specialist to join our team in Stockholm. As a global leader in Information Technology Services, Cognizant helps leading companies become more flexible, innovative, and successful. The ideal candidate will have extensive knowledge of ServiceNow modules primarily HRSD, ITSM, and Service Portal.You will translate...
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IT Solutions Analyst
4 days ago
Stockholm, Stockholm, Sweden Incluso Full timeWe are seeking an experienced Senior IT Analyst to join our team in Stockholm. In this role, you will analyze ESG business requirements and convert them into IT solutions for a global banking company.The ideal candidate will have strong analytical skills, database design experience, and hands-on expertise in SQL & Snowflake. Experience with requirements...
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Client Analyst, Corporate Banking
5 days ago
Stockholm, Stockholm, Sweden Swedbank AB Full timeAre you looking for an analytical position within finance? Are you also proactive, open-minded and want to collaborate cross-border with equally minded people? Then this could be a position for youIn Swedbank you have the opportunity to:- Work in close cooperation with the Client Executive and act as her/his deputy in managing and developing the overall...