Customer Onboarding Expert

3 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

Karma is a fast-growing company that aims to transform the way people think about food consumption. We are seeking an experienced Customer Onboarding Manager to join our Operations Team in Stockholm.

Job Description

The successful candidate will be responsible for onboarding new customers, ensuring their smooth transition into our product, and providing excellent customer service. This role requires strong communication and project management skills, as well as the ability to work collaboratively with cross-functional teams.

Main Responsibilities:

  • Project lead customer onboarding from contract signing to completion
  • Own the entire onboarding process, including educating personnel at the customer's location
  • Work closely with customers to tailor our products to optimize their sales and operations
  • Foster continuous communication with customers to ensure high retention rates

Requirements:

  • Proven experience in customer-facing roles (sales, customer service, hospitality)
  • Strong understanding of SaaS solutions and their applications
  • Ability to work in both Swedish and English

What We Offer:

  • A dynamic and entrepreneurial work environment
  • A team of passionate and competitive individuals
  • Opportunities for growth and professional development


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job SummaryWe are looking for a highly motivated Client Onboarding Expert to join our team at TN Sweden. As a Client Onboarding Expert, you will be responsible for ensuring a seamless onboarding experience for our clients and implementing Hogia systems.Main ResponsibilitiesManage client relationships and expectations throughout the onboarding process.Develop...


  • Stockholm, Stockholm, Sweden Mentimeter Full time

    Job DescriptionThe role of the Enterprise Customer Onboarding Specialist involves driving strategic initiatives and processes to ensure a seamless customer experience. This includes working closely with senior stakeholders to onboard Enterprise Customers, refining the onboarding journey, and implementing automation to improve efficiency.This is both an...


  • Stockholm, Stockholm, Sweden Mentimeter AB Full time

    Mentimeter is growing fast, and this is your chance to be part of something special. We're looking for an experienced Onboarding Excellence Leader who will take our onboarding to the next level by using past experiences and applying a strong vision on how to achieve onboarding excellence at Mentimeter. You will project lead our global onboarding process and...


  • Stockholm, Stockholm, Sweden Mentimeter Full time

    Company OverviewMentimeter is an engagement tool designed to transform presentations into meaningful conversations. With a strong focus on real-time interactivity and clear visualizations, we aim to drive participation, engagement, and productivity in meetings, classrooms, and trainings.We believe that successful leaders need to adopt a curious and...


  • Stockholm, Stockholm, Sweden Magma Math Full time

    Magma Math is a game-changer in the field of math education, offering a unique platform that leverages handwritten solutions in a digital format. Our mission is to empower teachers to create a more engaging, inclusive, and pedagogical math class for all students.We believe that math education has the potential to improve educational outcomes and career...


  • Stockholm, Stockholm, Sweden Mentimeter AB Full time

    We are hiring a Premium Customer Onboarding Manager to join our Customer Experience team within Sales. As a strategic leader, you will play a crucial role in shaping the vision and framework for a world-class premium onboarding experience that can scale as we grow. You will work closely with a rolling book of selected Enterprise Customers to ensure a...


  • Stockholm, Stockholm, Sweden Bannerflow Full time

    Cultivate Long-Term Customer Relationships at BannerflowBannerflow is a leading provider of Creative Management Platforms, empowering enterprise brands to create, publish, analyze, and optimize advertising in-house at scale. With a strong focus on customer satisfaction, we aim to build long-term relationships with our clients and drive business growth...


  • Stockholm, Stockholm, Sweden Mentimeter AB Full time

    We truly believe that you achieve the best results by doing things together. Successful leaders need to adopt a curious and collaborative mindset. With you at Mentimeter, you'll be a big part of the ambition to help over 1 billion people listen, learn, and work better together. This role is both operational and strategic—while you will be deeply involved...

  • Onboarding Manager

    3 days ago


    Stockholm, Stockholm, Sweden TN Sweden Full time

    We are a rapidly growing startup revolutionizing the food industry. Our Operations Team in Stockholm is expanding, and we need an exceptional Customer Onboarding Manager to join us. As a key member of our team, you will play a vital role in maximizing our partners' success with our product.About the RoleThis position involves leading customer onboarding...


  • Stockholm, Stockholm, Sweden Proposales AB Full time

    We are Proposales AB, a game-changing startup revolutionizing the way hotels create and send business proposals. We're on an ambitious journey disrupting the status quo with a product that fundamentally changes the daily workflow for our customers.We're looking for a customer-centric Cross-Sell Expert who can help clients achieve their desired outcome with...


  • Stockholm, Stockholm, Sweden Mentimeter Full time

    Key ResponsibilitiesDrive onboarding for selected Enterprise Customers, ensuring a smooth rollout and maximizing adoption.Lead onboarding workshops, webinars, and training to accelerate adoption and demonstrate Mentimeter's value.Support technical implementations (SCIM, SSO, integrations) to remove barriers to usage.


  • Stockholm, Stockholm, Sweden Academic Positions Full time

    About Academic Positions: We are a collaborative and innovative team that thrives on building strong relationships with our clients. As Account Growth Expert, you will play a key role in driving customer satisfaction and success by proactively onboarding new customers, collaborating with clients to identify and achieve their goals, and managing customer...


  • Stockholm, Stockholm, Sweden Work International Full time

    About This OpportunityWe are excited to offer a unique opportunity for an Onboarding and Success Coordinator to join our team at Work International. As a key member of our organization, you will play a crucial role in supporting clients and ensuring their satisfaction with our HR platform.Your passion for building strong customer relationships and supporting...


  • Stockholm, Stockholm, Sweden Kreditz AB Full time

    Job DescriptionWe are seeking an experienced Customer Success Manager to join our Operations department at Kreditz AB. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving business growth, and contributing to the development of our innovative solutions.Your primary objectives will be to:- Foster...


  • Stockholm, Stockholm, Sweden Tesla Full time

    Leadership RoleWe are seeking a seasoned Customer Experience Expert to lead our retail store team. As a key member of our leadership team, you will be responsible for driving business growth, leading a dynamic store team, and ensuring exceptional customer experiences.Your primary focus will be on sales performance, team management, and operational...


  • Stockholm, Stockholm, Sweden Mentimeter AB Full time

    Mentimeter is an engagement tool dedicated to transforming presentations into meaningful conversations. Our goal is to make presentations more productive, memorable, and valuable by leveraging real-time interactivity and clear visualizations. We believe that successful leaders adopt a collaborative mindset, which is why we're looking for a Strategic and...


  • Stockholm, Stockholm, Sweden Verve Group Full time

    Join Our TeamVerve Group is seeking a highly skilled Programmatic Account Manager to join our Client Services division. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth.The ideal candidate will possess a deep understanding of programmatic technologies, including RTB, DSPs, ad...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Vattenfall, a pioneer in fossil-free living, is seeking a highly skilled and dedicated individual to join our team as a Renewable Energy Customer Expert. In this exciting role, you will play a crucial part in enabling customers to make informed decisions about sustainable energy solutions.Your key responsibilities will include providing expert advice on our...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Aboard is revolutionizing the HR tech world with a platform that's fun, intuitive, and built for the future.About the RoleWe're seeking a seasoned Customer Success Manager to join our team. As a key member of our customer-facing team, you'll work directly with customers to ensure they achieve maximum value from AboardHR.Your Key ResponsibilitiesOnboard and...

  • Project Lead

    3 days ago


    Stockholm, Stockholm, Sweden TN Sweden Full time

    Karma is a innovative company transforming the way people consume food. Our mission is to empower individuals to make informed choices about their diet. We're seeking an experienced Customer Onboarding Manager to join our Operations Team in Stockholm.Job OverviewIn this role, you will be responsible for leading customer onboarding projects from start to...