Senior Business Relationship Manager

2 days ago


Stockholm, Stockholm, Sweden Storyblok Full time
About the Role

The Enterprise Account Strategist will lead the development and maintenance of strong relationships with Storyblok customers, ensuring their business needs are met and exceeded. This role involves working closely with internal teams, including Sales and Marketing, to provide feedback and insights on product improvements and customer experiences.

Key responsibilities include organizing Quarterly Business Reviews, attending industry events, and reporting up-to-date metrics on client usage data and health indicators. The ideal candidate should have a sales-oriented approach and be able to effectively apply it throughout the entire customer journey.

A proven track record of driving customer satisfaction and enhancing the customer experience is essential. SaaS experience and working knowledge of software products are also required. Strong computer skills and proficiency in Google Workspace, Excel, and other word processing tools are necessary.



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