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Digital Banking Relationship Manager
2 months ago
Job Title: Digital Banking Relationship Manager
Business Type: Global Commercial Banking
Division: Nordics
Officer Title: Vice President
C-Grade: C13
Location: Stockholm, Sweden
Legal Entity: Citigroup Inc.
Job Summary:
We are seeking an experienced Digital Banking Relationship Manager to join our team in Stockholm, Sweden. As a key member of our Nordics division, you will be responsible for acquiring new clients and managing existing relationships in the Digital Banking space.
Main Responsibilities:
- Acquire new, multi-product, Digital Banking customers headquartered in the Nordics, for Citigroup Inc., and manage those relationships on an ongoing basis.
- Proper account planning is expected; the RM has to determine and plan the future relationship, business opportunities, products to sell.
- Collaborate and work closely with various product teams (treasury solution sales, trade finance, markets, corporate finance, capital markets, investment banking), Risk teams, as well as the broader Citigroup Inc. global network.
- Work closely with Europe, Middle East, Africa and UK Digital Banking Head & Europe, Middle East, Africa and UK Digital Teams, and Europe, Middle East, Africa and UK implementation teams, Citigroup Inc. Cash Sales Transactors, Capital Markets Partners, Markets experts, Underwriting / Risk teams, Analysts.
- Monitoring and supporting the products' implementation process.
- Managing customers and transactions in the CRM platform.
- Verifying adherence to global Know Your Customer (KYC) standards during the onboarding and periodic review processes.
- Maintaining overall control and accountability for the managed cross-border transactions referrals.
- Participate in Nordics ecosystem that supports Digital companies, market events and drive thought leadership / partnership.
Requirements:
- Motivation to learn.
- Excellent interpersonal, communication and influencing skills.
- Excellent knowledge of the Digital Banking market, companies, ecosystem, competition, local regulations.
- Sound knowledge of banking, treasury / lending / FX (Markets) / trade products and processes, as well as a solid track record of providing effective and thought out banking and financial advice and solutions to clients.
- Demonstrate an expert level of Early Warning Detection skills. Ability to follow through on risks / issues and track them to closure.
- Demonstrate expert level credit skills, capable of structuring all credit deals and guiding staff through the credit deal approval process.
- Entrepreneurial mindset and excellent selling skills.
- Experience in Commercial / Relationship Banking with international customers.
- Ability to assess credit risk of digital/technology companies.
- Experience of implementation / onboarding process.
- Team player with the ability to collaborate with the local, regional and global teams, as well as requesting support from the appropriate team members as required.
- Ability to engage appropriately at all levels in the organization and build relationships with a variety of business and external (Venture capital firms, debt advisory, corporate finance, legal, audit, industry associations and other key industry influencers) sources.
- English – Fluent.
- Nordic Languages – Advantageous.
- Relevant bachelor's degree with preference for Master's from a university or business school.
Job Family Group: Commercial and Business Sales
Job Family: Relationship Management
Time Type: Full time
Citigroup Inc. is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries invite all qualified interested applicants to apply for career opportunities.