Senior Client Services Leader

2 days ago


Stockholm, Stockholm, Sweden Infosys Technologies (Sweden) AB Full time

About Us

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Infosys Technologies (Sweden) AB is a leading provider of IT services in Sweden and the Nordics, with a strong reputation for delivering high-quality solutions and exceptional customer service.

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Job Overview

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We are seeking a talented individual to join our Client Services Group in Sweden, covering the entire Nordics region.

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The ideal candidate will have experience in serving clients in Sweden and the Nordics, particularly in the IT Services area, and possess excellent leadership and communication skills.

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Key Responsibilities

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  • Navigate accounts to identify deals and form pursuit teams.">
  • Recommend and defend win prices, and interface with clients on expectations.">
  • Develop account plans and drive MSA/SOWs/payments (AR).">
  • Resolve delivery escalations and complaints, and mentor the IBU account team.">
  • Maintain the Infosys price premium, enhance client satisfaction, and grow the account as per the account plan within the assigned account.">
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Requirements

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The successful candidate will possess a strong understanding of the manufacturing industry and IT services landscape in Sweden and the Nordics, as well as excellent leadership and communication skills.

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A degree in a relevant field and relevant experience in a similar role are also required.

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