Senior Client Services Leader
2 days ago
About Us
">Infosys Technologies (Sweden) AB is a leading provider of IT services in Sweden and the Nordics, with a strong reputation for delivering high-quality solutions and exceptional customer service.
">Job Overview
">We are seeking a talented individual to join our Client Services Group in Sweden, covering the entire Nordics region.
">The ideal candidate will have experience in serving clients in Sweden and the Nordics, particularly in the IT Services area, and possess excellent leadership and communication skills.
">Key Responsibilities
">- ">
- Navigate accounts to identify deals and form pursuit teams.">
- Recommend and defend win prices, and interface with clients on expectations.">
- Develop account plans and drive MSA/SOWs/payments (AR).">
- Resolve delivery escalations and complaints, and mentor the IBU account team.">
- Maintain the Infosys price premium, enhance client satisfaction, and grow the account as per the account plan within the assigned account.">
Requirements
">The successful candidate will possess a strong understanding of the manufacturing industry and IT services landscape in Sweden and the Nordics, as well as excellent leadership and communication skills.
">A degree in a relevant field and relevant experience in a similar role are also required.
"][-
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