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Customer Solutions Engineer
5 hours ago
About the Role
We are seeking a Customer Solutions Engineer to join our team at TN Sweden. As a key member of our implementation project and service team, you will be responsible for servicing and implementing Patient Monitoring solutions at our customer sites.
The majority of this position is targeted geographically within either Storstockholm/Mälardalen, Lund or Region Västra Götaland. However, as a natural part of the service organization, travel outside this main focus area will be required. Consequently, willingness to travel is necessary for this role.
Key Responsibilities:
- Install, deploy, service and/or integrate patient monitoring hardware and software solutions.
- Configure, maintain, and test our products at customer sites and/or Philips Delivery Center in Upplands Väsby.
- Responsible for the whole implementation process, from planning through installation, go-live and handover.
- Manage detailed quality documentation in adherence to medical directive standards.
What We're Looking For
- Relevant working experience with DICOM, HL7 and Hospital Communication standards.
- A minimum of 2-3 years of related working experience with medical devices and an understanding of the special character of working in hospitals is preferable.
- A strong interest and affinity for IT solutions, including knowledge of networking (CCNA, CCNP, CWNA, CWTS or equivalent) and IT infrastructures (VMWare, Hyper V, SQL Server) is preferable.
- Self-motivated, task-focused team player who is persistent in achieving the goals set.
- A highly professional and knowledgeable approach to solving customer problems and ownership of own projects.
- Driver's license (Swedish B) and willingness to travel.
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