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Support Engineer Position
1 day ago
As a Technical Support Engineer at CatalystOne Solutions, you'll have the opportunity to work on a wide range of technical projects, collaborating with cross-functional teams to deliver innovative solutions. This is an excellent chance to develop your technical expertise, work with cutting-edge technologies, and make a real impact on our customers' success.
Key Responsibilities
- Take ownership of technical customer issues, driving them to resolution through effective problem-solving and communication.
- Provide advanced technical support to customers, utilizing your knowledge of API integrations and scripting languages to resolve complex issues.
- Deliver high-quality technical solutions to customers, including building logic in document templates, data migrations, and implementing SSO and customized delta reports.
- Document and track customer issues and resolutions, ensuring seamless knowledge transfer within the team.
- Collaborate with customers to optimize the value of CatalystOne Solutions in their system landscape, providing guidance, advice, and challenges as needed.
- Contribute to the development of new technical solutions and improvements, working closely with Technical consultants and Integration developers.
- A competitive salary package.
- A comprehensive pension and insurance package.
- A generous vacation allowance and flexible work arrangement.
- Ongoing training and professional development opportunities.
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