Customer Solutions Consultant

9 hours ago


Stockholm, Stockholm, Sweden Philips Full time

Company Overview:

At Philips, we believe that every human matters, and we strive to provide quality healthcare solutions to everyone. Our team is dedicated to delivering innovative healthcare technologies that improve patient outcomes.

Job Description:

The Customer Solutions Engineer will be a key member of our implementation project and service team, responsible for servicing and implementing Patient Monitoring solutions at customer sites. This role requires ensuring successful implementations and positive customer experiences.

The primary responsibilities include installing, deploying, servicing, and/or integrating patient monitoring hardware and software solutions. The engineer will also configure, maintain, and test our products at customer sites and/or Philips Delivery Center in Upplands Väsby.

The ideal candidate will have relevant working experience with DICOM, HL7, and Hospital Communication standards. A minimum of 2-3 years of related working experience with medical devices and an understanding of the special character of working in hospitals is preferable.

Required Skills and Qualifications:

  • Relevant working experience with DICOM, HL7, and Hospital Communication standards

  • A minimum of 2-3 years of related working experience with medical devices and an understanding of the special character of working in hospitals is preferable

  • Strong interest and affinity for IT solutions, including knowledge of networking (CCNA, CCNP, CWNA, CWTS or equivalent) and IT infrastructures (VMWare, Hyper V, SQL Server)

  • Self-motivated, task-oriented team player who is persistent in achieving goals set

  • Highly professional and knowledgeable approach to solving customer problems and ownership of own projects

  • Driver's license (Swedish B) and willingness to travel



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