Engineering Customer Advocate

4 days ago


Stockholm, Stockholm, Sweden Applied Intuition Inc. Full time
About the Job

We are hiring for all levels of experience as Application Engineers. You will be responsible for helping our customers solve complex technical issues related to Applied's products.

As an Application Engineer, you will work closely with our customers to ensure they get maximum value from our products.

Your responsibilities will include running office hours, managing customer requests, and leading workstreams to support groups of users in customer engagements.

Key Responsibilities:
  • Run office hours and first-line support for customers
  • Manage requests from customer teams to ensure they get maximum value from Applied's products
  • Lead workstreams to support groups of users in customer engagements
Requirements:
  • Experience in interacting with end-customers as an application engineer or developer
  • An acute attention to detail and execution-focused mindset
  • Strong communication skills and focus on solving customer problems
  • Proficiency in debugging and working with Python/C++/Linux
  • Experience in QA and wanting to grow customer-facing and engineering skills


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