Sweden Support Services Engineer Position
3 weeks ago
Role Overview: We are seeking a highly skilled Support Services Engineer to join our team in Sweden. As a key member of our infrastructure team, you will be responsible for providing exceptional support services to our customers, ensuring timely and efficient delivery of our services.
Key Responsibilities:- Installation and Maintenance: Install, maintain, and repair equipment racks, servers, and network hardware within technology rooms.
- Customer Support: Provide first-line support for customers, resolving technical issues and responding to service requests in a timely and professional manner.
- Shift Work: Work a variety of shifts, including day, mid-shift, and night shifts, to ensure 24/7 coverage and meet customer demands.
- Travel: Travel between sites in and around Norway as required to support customers and projects.
- Communication: Communicate effectively with customers, colleagues, and management to ensure seamless delivery of services.
- Technical Skills: Strong experience in IT environments, structured cabling installation, fault finding, and testing.
- Soft Skills: Excellent communication, problem-solving, and time management skills, with the ability to work independently and as part of a team.
- Qualifications: Relevant qualifications or certifications in IT or a related field, such as BICSI Technician Training or COMPTIA A+.
- Competitive Salary: A competitive salary package, including benefits and bonuses.
- Professional Development: Opportunities for career growth and professional development, including training and certifications.
- Work-Life Balance: A supportive work environment that promotes work-life balance and employee well-being.
Send your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you.
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