Retail Experience Strategist

7 hours ago


Stockholm, Stockholm, Sweden Philip Morris ApS Full time

About the Role

We are seeking a Retail Experience Strategist to join our team at Philip Morris ApS. In this role, you will be responsible for developing and implementing strategies to deliver exceptional consumer experiences in retail environments.

Key Responsibilities:

  • Develop and follow up the deployment of commercial retail calendars to ensure seamless execution.
  • Review consumer experience in store, ensuring that staff demonstrate empathy, attention to detail, and provide a personal and consistent experience across brand retail critical experiences.
  • Collaborate with domestic teams to ensure Duty-Free awareness and co-create integrated plans to execute customer care processes in line with duty-free and domestic market principles.
  • Analyze and interpret data to identify trade training requirements and develop training programs to enhance consumer knowledge.

About Us

Philip Morris ApS is a leading company in the FMCG industry, dedicated to delivering exceptional consumer experiences. We offer a collaborative and dynamic work environment where you can grow your skills and pursue your ambitions.



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