Nordic Controls Service Manager

5 days ago


Gothenburg, Västra Götaland, Sweden Swisslog Holding AG Full time

Nordic Controls Service Manager

Drive Efficiency and Excellence in Your Role

We're a world-leading Robotics company that's transforming intralogistics through technology. As our Controls Service Manager in the Nordics, you'll lead a team of 8 engineers across 3 locations, ensuring exceptional control services to all Nordic customers.

Your Key Responsibilities Include:
  • Empowering your team to deliver top-notch service, ensuring maximum uptime of installed equipment as per our service level agreements.
  • Fostering an effective team with a strong focus on customer service excellence.
  • Guaranteeing organizational readiness for new and existing technology in conjunction with our Controls Operations Manager.
  • Providing support to Sales and Account Management with controls technical solutions, estimates, and project planning for CS initiatives.
  • Working alongside your team to identify customer needs and boost profitability by expanding our Controls Service offerings with existing customers.

To succeed in this position, you'll need a university degree in Automation / Engineering or equivalent, fluency in both Swedish and English, and previous experience in Controls and Automation within a customer-centric environment.

The ideal candidate has prior leadership experience, a strong people-focused approach, and excellent communication skills.



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