
Nordic Controls Service Manager
5 days ago
Nordic Controls Service Manager
Drive Efficiency and Excellence in Your RoleWe're a world-leading Robotics company that's transforming intralogistics through technology. As our Controls Service Manager in the Nordics, you'll lead a team of 8 engineers across 3 locations, ensuring exceptional control services to all Nordic customers.
Your Key Responsibilities Include:- Empowering your team to deliver top-notch service, ensuring maximum uptime of installed equipment as per our service level agreements.
- Fostering an effective team with a strong focus on customer service excellence.
- Guaranteeing organizational readiness for new and existing technology in conjunction with our Controls Operations Manager.
- Providing support to Sales and Account Management with controls technical solutions, estimates, and project planning for CS initiatives.
- Working alongside your team to identify customer needs and boost profitability by expanding our Controls Service offerings with existing customers.
To succeed in this position, you'll need a university degree in Automation / Engineering or equivalent, fluency in both Swedish and English, and previous experience in Controls and Automation within a customer-centric environment.
The ideal candidate has prior leadership experience, a strong people-focused approach, and excellent communication skills.
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