
Control Services Expert
5 days ago
As a Controls Service Manager in the Nordics, you will oversee a team of 8 engineers responsible for delivering control services to customers. Your primary goal is to ensure optimal outcomes by motivating the team to meet service level agreements, leading people management, and building an effective team focused on customer service.
Responsibilities
• Oversee the performance of the team to ensure delivery of high-quality control services
• Develop and implement strategies to enhance customer satisfaction and loyalty
• Collaborate closely with Sales and Account Management teams to ensure alignment on controls technical solutions
• Support the team during out-of-hours periods when necessary, demonstrating flexibility and adaptability
Requirements
• Strong leadership skills and experience in managing teams
• Excellent communication and interpersonal skills
• Ability to analyze customer needs and identify opportunities to increase profitability
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Nordic Controls Service Manager
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Service Delivery Manager
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