Customer Success Representative

5 days ago


Stockholm, Stockholm, Sweden Qred AB Full time

We're a cutting-edge fintech company revolutionizing small business financing across 7 markets in northern Europe. Our innovative solutions simplify access to funding and enable growth for entrepreneurs.

Role Overview

This role involves supporting our Swedish customers through various contact channels: phone, chat, and email. You will take ownership of customer issues, providing excellent support and driving satisfaction.

  • Manage inbound customer inquiries via phone, chat, and email.
  • Collaborate with colleagues to improve processes and drive errand resolution.
Key Qualifications
  • Experience in customer service, preferably via phone and email.
  • Basic knowledge of financial products.
  • Proven track record of delivering high customer satisfaction.
About Qred AB

At Qred, we value diversity and inclusivity. We are committed to creating a workplace where everyone feels welcome and empowered to succeed.



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