Enterprise Client Success Specialist

6 hours ago


Stockholm, Stockholm, Sweden Truesec GmbH Full time

We're on a mission to create a safe digital future, and we need your expertise to make it happen

About Truesec GmbH

Since 2005, Truesec has been a native cybersecurity company driven by one single purpose: Creating safety and sustainability in a digital world by preventing cyber breaches and minimizing impact. Our team consists of dedicated specialists covering the entire spectrum of cybersecurity – with capabilities in Predict, Prevent, Protect, Respond, and Recover.

We've earned the trust of organizations worldwide and gained a strong reputation internationally. To support our growth goals, we are now looking for a Key Account Manager who wants to make a difference.

The Job

As a Key Account Manager at Truesec, you will be responsible for new business acquisitions and managing relationships with enterprise clients. You will serve as the primary point of contact, ensuring client satisfaction and driving business growth through exceptional service and strategic account management.

Your responsibilities will include:

  • Driving new business acquisitions and expanding existing client relationships.
  • Developing and maintaining strong relationships with major Enterprise clients, ensuring their needs are met and they are satisfied with Truesec's services.
  • Serving as the main point of contact for client inquiries, concerns, and feedback, providing timely and effective solutions.
  • Gaining a deep understanding of clients' business objectives and cybersecurity needs.
  • Identifying and capitalizing on opportunities to upsell and cross-sell Truesec's products and services.
  • Collaborating with internal teams to ensure the timely and successful delivery of our solutions according to client needs.
  • Monitoring and reporting on account performance, client satisfaction, and market trends.
  • Preparing and presenting regular account reviews and reports to both clients and Truesec's management.
Your Potential Background

To succeed in this role, we believe that you


•Bring extensive experience from the cybersecurity industry.


•Have 5–10 years of proven success as a Key Account Manager or in a similar client-facing role, ideally within the cybersecurity sector.


•Demonstrate exceptional communication and interpersonal skills, fostering strong connections with clients and stakeholders.


•Possess a proactive, results-oriented attitude and thrive in dynamic, fast-paced environments.


•Excel in organizational skills with the ability to manage multiple tasks and priorities simultaneously.


•Have a track record of building and maintaining long-term, trusted client relationships.


•Tackle challenges with a solution-driven mindset and remain composed under pressure.


•Are proficient in CRM tools (preferably Hubspot) and skilled in using the Microsoft Office Suite.


•Exhibit business-level fluency in reading, writing, and speaking both Swedish and English.


Due to the sensitivity in our assignments, we require Swedish citizenship, citizenship in an EU country, or a Swedish work permit.



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