Director of Customer Experience

About the RoleWe are seeking an experienced Customer Experience Director to lead our Services department. As a key member of our leadership team, you will be responsible for driving exceptional customer service and expanding our Services portfolio.

About the RoleWe are looking for a highly motivated and experienced Customer Experience Director to lead our client accounts and drive business growth. The successful candidate will have a strong background in marketing, excellent communication skills, and the ability to build strong relationships with clients and colleagues.In this role, you will be...

About the RoleWe are looking for a talented Customer Experience Operations Director to lead our support team in the EMEA and Australia region. As a key member of our Customer Experience management team, you will be responsible for driving strategic initiatives and developing high-performing teams.Your primary focus will be on managing the overall performance...

We are seeking a Customer Partnership Director to join our team. In this role, you will be responsible for developing long-term partnerships with our customers and driving significant growth through value-driven relationships.Your key responsibilities will include creating and delivering growth-focused plans that drive sales, gross margin, and profit targets...

The RoleThe Director of E-Commerce will be responsible for defining and executing the e-commerce vision, product direction, and web marketing strategy for a best-in-class consumer experience. This includes translating data into actionable initiatives to grow the business and taking a hands-on, proactive approach to deliver strategies to optimize acquisition,...

Job OverviewThe Omnichannel Engagement Manager plays a critical role in executing and optimizing customer engagements in digital channels. This position reports into the Marketing Director of Sweden.Key Responsibilities:Digital Channel Execution: Develop and execute engaging customer engagement initiatives for prioritized brands across digital...

Job DescriptionMercell is a leading public tendering and bidding platform that connects European buyers and suppliers, enhancing connectivity and making tenders compliant and easy to navigate. We strive to provide equal opportunities for all suppliers in the public sector.As Group Director of Customer Success / Group Director of Account Management, you will...

About MercellWe are on a mission to revolutionize public procurement, making it more accessible and effortless for both buyers and suppliers. With a culture built on trust, collaboration, and continuous growth, we offer an environment where your leadership can truly make an impact.Job OverviewWe are seeking a Group Director of Customer Success / Group...

About UsAt foodora, we are part of the world's pioneering local delivery platform, Delivery Hero Group. Our mission is to deliver an amazing experience - fast, easy, and to your door.We operate in over 70 countries worldwide and headquarter in Berlin, Germany. Since being listed on the Frankfurt Stock Exchange in 2017, we've been part of the MDAX stock...

About MercellWe're a fast-growing technology company dedicated to providing innovative solutions for public procurement. Our team is passionate about making a difference and strives to create a collaborative and supportive work environment.Job OverviewWe are seeking a Group Director of Customer Success / Group Director of Account Management to lead, scale,...

We're seeking a Customer Experience Specialist to enhance our customer journey across all channels. As a key member of our team, you'll collaborate with UX designers, product owners, marketing, and global customer centers to analyze user behavior, identify pain points, and develop data-informed solutions that improve customer satisfaction and drive digital...

We are seeking a Customer Experience Manager to join our Swedish Strategy and Consulting team at TN Sweden. In this role, you will play a vital part in developing digital business strategies that enhance customer experiences across multiple channels and devices.About the Role:You will work closely with cross-functional teams to design and implement...

About the RoleThe Customer Experience Specialist will be responsible for identifying customer needs and improving the overall customer experience.Main tasks include:Handling escalations from our First Line support team in a timely and professional manner.Providing continuous support and constructive feedback to the external First Line support...

Job Description\This exciting opportunity involves owning and building the foundations of customer interaction with our product. You'll lay the groundwork for a world-class experience for enterprise, business, and professional creator customers.\You'll develop capabilities that enable teams to experiment with customer experiences, unlock untapped...

Hungry, Humble, Honest, with Heart.The OpportunityAre you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders?We're seeking a skilled Customer Experience Manager to join our team in Sweden. In this role, you'll play a pivotal part in driving customer...

We're a Customer Journey tech organization that's dedicated to delivering exceptional customer experiences.Our goal is to ensure seamless customer experiences through accelerated test automation efforts.We're seeking a Customer Experience Expert to lead our QA processes and work closely with cross-functional development teams and product owners.This role...

Job DescriptionAs a Customer Experience Specialist at SAVR, you will play a pivotal role in ensuring our customers receive exceptional support and service.You will engage with customers through live chat, email, and phone, addressing their inquiries with grace and providing insightful product knowledge to elevate the customer experience.Key...

Safemind AB is a pioneer in the health-tech industry, dedicated to making a real difference in people's lives through innovative solutions.We're committed to empowering individuals to build healthier, more sustainable habits through our technology and AI-driven solutions.As a User Experience Director, you will play a critical role in shaping the future of...

At SAVR, we're on a mission to revolutionize the customer experience in finance. As a Customer Experience Specialist, you'll play a pivotal role in delivering exceptional support and service to our customers.Your day will be filled with engaging with customers through live chat, email, and phone, ensuring each one feels heard, valued, and supported. You'll...

Role OverviewVoyado Sweden is seeking a Customer Experience Lead to join our Account Management team. As a key member of the team, you will be responsible for building strong relationships with our customers and driving their long-term growth with Voyado.You will work closely with our sales and product teams to understand customer needs and preferences, and...