Service Experience Manager

Service Transition ManagerWe are a global leader in engineering and professional services at WSP, delivering innovative solutions to our clients worldwide.This role is part of the Enterprise IT Service Management Organisation, reporting into the Practice Manager, Operational Readiness, as part of our global transformation program.Key Responsibilities:Develop...

Nordic Controls Service ManagerDrive Efficiency and Excellence in Your RoleWe're a world-leading Robotics company that's transforming intralogistics through technology. As our Controls Service Manager in the Nordics, you'll lead a team of 8 engineers across 3 locations, ensuring exceptional control services to all Nordic customers.Your Key Responsibilities...

We're seeking an experienced EMEA IT Manager - Service Delivery to lead our service delivery operations in EMEA. In this role, you will be responsible for delivering high-quality infrastructure services to our customers across the region.You'll work closely with our global Infrastructure team to develop and implement regional strategies, manage regional...

About WirelessCar's Digital Transformation JourneyWe're a high-tech company that offers an exciting working environment where collaboration, innovation, and idea-sharing are at the heart of our work. Our Digital Workplace Experience team plans in three-month cycles and holds daily standups to stay in sync and solve challenges together.Key...

Job Overview:We are seeking a talented and experienced professional to drive digital transformation in ServiceNow and lead the implementation of sustainable transportation solutions.In this role, you will collaborate with cross-functional teams, develop strategic plans, and implement process improvements to achieve business objectives.As a key member of our...

Key ResponsibilitiesManage the team of Service Delivery Managers and Support Engineers who are responsible for day-to-day interactions with our clients.Deeply understand our clients and their pain points to enable you to prioritize the delivery team's workload and help clients achieve their goals.Act as the escalation point for clients, ensuring they always...

Job Overview:Are you passionate about driving digital transformation and shaping the future of transportation solutions?This role offers the opportunity to collaborate with cross-functional teams, develop strategic plans, and implement process improvements to achieve business objectives.As a key member of our global team, you will have the opportunity to...

Job OverviewThe position of Controls Service Manager in the Nordics department at TN Sweden plays a crucial role in overseeing a team of 8 engineers to deliver exceptional control services to customers. This role requires a leader who can motivate the team to maximize uptime according to service level agreements and build an effective team focused on...

We are seeking a highly motivated and service-oriented Customer Experience Champion to join our team at Visit Group. In this key role, you will be the primary point of contact for our customers, providing exceptional support and guidance throughout their onboarding and implementation processes.About the RoleAs a Technical Operations Specialist, you will...

A dynamic leader is required to oversee all aspects of restaurant operations at Hard Rock Cafe Gothenburg.Main Responsibilities:Oversee the dining room, kitchen, and bar to ensure seamless guest experiences.Develop and implement strategies to enhance menu offerings and customer satisfaction.Maintain high standards of food quality, service, and...

Consilium Safety Group - Job Description for Service OwnerAs a Service Owner at Consilium Safety Group, you will play a critical role in managing our Lime CRM system.Key Responsibilities:Customize, implement, and maintain the CRM system to meet business needs.Manage vendor relationships, streamline processes, and support users globally.Collaborate with...

Lowell Financial Ltd**About the Role:**As a Customer Journey Manager at Lowell Financial Ltd, you will play a crucial part in driving business growth by developing customer communication strategies that enhance the overall customer experience.**Key Responsibilities:*** Develop and implement customer communication strategies to improve customer engagement and...

We're seeking a seasoned Recruitment Business Partner to join our team at PeopleScout. In this role, you'll work across the hiring community with a brand-led approach to help clients get the best from their Recruitment Process Outsourcing (RPO) service. You'll utilize your wide-ranging experience to create, develop, and maintain relationships with our key...

As a Sales Associate at Ralph Lauren, you will be responsible for delivering an exceptional customer experience to drive sales. This includes communicating effectively with the team to ensure excellent customer service, demonstrating strong product knowledge, and providing feedback to managers.Ralph Lauren Brand Ambassador Key ResponsibilitiesCreate a unique...

Service Transition ManagerAt WSP, we deliver cutting-edge solutions to our clients globally, maintaining a robust IT operation worldwide.This position is part of the Enterprise IT Service Management Organisation, reporting into the Practice Manager, Operational Readiness, as part of our global transformation initiative.Job Objectives:Create a collaborative...

Job SummaryWe are seeking an experienced Operations Director to lead our digital platforms team, responsible for defining and implementing strategic roadmaps to drive business growth and improve customer satisfaction.Responsibilities:Develop and maintain process descriptions for the digital solutions operations platform, ensuring compliance with regulations...

Required Skills and QualificationsTo be successful in this role, you will need:A Bachelor's degree in Data Science, Engineering, or equivalentPrevious experience in the digital service industry or related fieldKnowledge of Electromobility and Energy Management systemsService development end-to-end knowledgeMinimum 2 years of experience as a managerExperience...

Job DescriptionAs a Controls Service Manager in the Nordics, you will oversee a team of 8 engineers responsible for delivering control services to customers. Your primary goal is to ensure optimal outcomes by motivating the team to meet service level agreements, leading people management, and building an effective team focused on customer...

Service Transition ManagerWSP Sverige AB is a global leader in engineering and professional services, delivering cutting-edge solutions to our clients worldwide.This position is part of the Enterprise IT Service Management Organisation, reporting into the Practice Manager, Operational Readiness, as part of our global transformation...

About the RoleWe are seeking a skilled Continuous Service Manager to join our team in the Nordics. As a key member of our Data Platforms group, you will be responsible for managing existing customer relationships, driving up-sales, and developing new business opportunities.You will work closely with our product team to influence product development and...