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Phone and Email Support Professional

1 week ago

Stockholm, Stockholm, Sweden Qred AB Full time

Qred AB is a cutting-edge tech-enabled bank transforming the financial landscape for entrepreneurs. As a Dutch-speaking Customer Success Representative, you'll play a vital role in our journey, supporting our customers via phone, chat, and email.

About the Team

Our Customer Service/Sales team is a close-knit group of professionals dedicated to delivering exceptional customer experiences. We're committed to innovation, collaboration, and continuous improvement.

Responsibilities and Qualifications

  • Manage inbound customer errands via phone, chat, and email.
  • Take full ownership of the resolution and the customer-facing contact.
  • Collaborate with colleagues to drive improvements.
  • Fluency in Dutch, both written and spoken.
  • Proficient in English, as it's our primary business language.