Contact Center Supervisor

Fortum is looking for a talented Contact Center Team Lead Specialist to join our team in Solna.About the roleAs a Team Lead Specialist, your key responsibilities will be:Coaching and developing team members.Driving high performance and meeting organizational goals.Collaborating with colleagues to foster a positive work environment.Ensuring adherence to...

We are seeking an exceptional Supervisor of Customer Advisors to join our team in Stockholm. As a key member of our contact center, you will be responsible for leading a team of customer advisors, mentoring team members, and identifying process improvements to drive high performance.About the TeamYou will be part of a dynamic and collaborative team, working...

This role is perfect for individuals who are passionate about delivering exceptional customer service and leading high-performing teams. As a Contact Center Supervisor, you will be responsible for leading and supporting team members, monitoring and evaluating team performance, conducting training, and identifying process improvements.About the OpportunityYou...

In this challenging and rewarding role as Leader of Customer Experience, you will be responsible for leading a team of customer advisors and overseeing daily operations to drive high performance. As a supervisor of customer advisors, you will mentor team members, identify process improvements, and ensure adherence to company policies.About the CompanyFortum...

Role SummaryWe are seeking an experienced Sales Supervisor to join our team at TN Sweden.Key Accountabilities:Lead a team of sales associates and provide coaching and guidance as needed.Drive sales growth through effective inventory management and promotions.Improve customer satisfaction by providing exceptional service and addressing customer concerns.Work...

We are seeking a skilled Customer Service Operations Manager to lead our team in Stockholm.About the roleKey responsibilities include:Leading and supporting a team of customer advisors.Mentoring team members and driving high performance.Monitoring and evaluating team and individual performance.Identifying and implementing process improvements.A successful...

Fortum is looking for a skilled Team Management and Coaching Expert to join our team in Solna.About the roleAs a Team Management and Coaching Expert, your key responsibilities will be:Developing and implementing training programs.Coaching and mentoring team members.Driving high performance and meeting organizational goals.Collaborating with colleagues to...

We are seeking a Service Delivery Director to lead our team in Stockholm and drive business growth.About the roleAs a Service Delivery Director, your key responsibilities will be:Overseeing daily operations and managing resources effectively.Motivating the team and fostering a positive work environment.Ensuring high performance and meeting organizational...

Our company, Customer First AB, is a leading provider of contact center software. We aim to create a platform that uses AI to enhance customer interactions.We are currently looking for a Frontend Backend Specialist to join our team. As a key member, you will be responsible for designing and developing full-stack applications using Vue, Pinia, Node.js, and...

Company Overview:CUSTOMER FIRST AB is a leading company in contact center software, utilizing AI to revolutionize customer interactions. Founded in 2015, we have developed a hypermodern platform and are now in an exciting growth phase.About the Job:The team at CUSTOMER FIRST AB focuses on new technologies to optimize processes, enhance customer engagement,...

We are looking for a skilled Dynamic Customer Support Manager to oversee daily operations and drive high performance in our contact center. As a leader of a team of customer advisors, you will be responsible for mentoring team members, identifying process improvements, and ensuring adherence to company policies.About the PositionThis is a temporary position...

VattenfallDie weitere Entwicklung der Teams Systems Support erfordert einen erfahrenen und engagierten Fachmann/in als Voll- oder Teilzeitmitarbeiter/in am Standort Hamburg oder Berlin.Wir beim Systems Support arbeiten eng mit der Vattenfall IT (international) zusammen, um die Digitalisierung im Customer Service voranzutreiben. Wir streben danach, eine...

VattenfallUm die Entwicklung des Teams Systems Support fortzusetzen, suchen wir einen erfahrenen und engagierten Fachmann/in als Voll- oder Teilzeitmitarbeiter/in am Standort Hamburg oder Berlin.Wir beim Systems Support stehen für eine strategische Weiterentwicklung und operative Betreuung der im Customer Service eingesetzten Systeme. Unsere Ziele sind eine...

VattenfallUm die Fortentwicklung des Teams Systems Support zu ermöglichen, suchen wir einen erfahrenen und engagierten Fachmann/in als Voll- oder Teilzeitmitarbeiter/in am Standort Hamburg oder Berlin.Wir beim Systems Support sorgen für eine ständige Weiterentwicklung und operative Betreuung der im Customer Service eingesetzten Systeme. Wir möchten, dass...

VattenfallUm die Effizienz der Teams Systems Support zu verbessern, suchen wir einen erfahrenen und engagierten Fachmann/in als Voll- oder Teilzeitmitarbeiter/in am Standort Hamburg oder Berlin.Wir beim Systems Support entwickeln Strategien und betreuen operativ die im Customer Service eingesetzten Systeme. Wir sind die zentrale Schnittstelle zur Vattenfall...

Om tjänsten How can automation of business processes be a key to Vattenfall's mission to achieve fossil-free energy? Discover how our consultants are using the power of this technology to pave the way to a more sustainable future. Do you want to be part of this journey? We are currently looking for a RPA Consultant/Developer for our Sweden location. The...

What you will enjoy doing - In this role, you will initiate timely the preparation of execution strategies, scope splits and total CAPEX estimates, and you will keep an overview on projects approaching the Linde Stage Gate reviews and you will initiate reviews and approvals by Director Project Execution in time - You will be accountable and responsible for...

Research Assistant Position in Baltic Sea Region StudiesWe invite applications for a PhD researcher position in Media and Communication Studies, affiliated with the Baltic and East European Graduate School (BEEGS). The research focus is on Critical and Cultural Theory, and the position includes admission to third-cycle education and employment as a doctoral...

We are seeking an experienced Customer Service Team Lead to join our team in Stockholm. In this role, you will lead and supervise a team of customer advisors, overseeing daily operations, mentoring team members, and driving high performance.About the RoleYour responsibilities:Lead and support team members in daily operations, offering guidance and...

Opportunity for PhD ResearchSödertörn University is a leading institution for education and research in the humanities, social sciences, technology, and natural sciences. Our university community comprises around 13,500 students, 80 programmes, and 340 courses. We are committed to conducting education and research that promotes sustainable societal...