
Enterprise Service Delivery Manager
4 days ago
Cognizant is a dynamic company that offers numerous opportunities for individuals who want to drive change and deliver excellence. As a member of our Service Now Team, you will collaborate with colleagues worldwide to develop innovative solutions for leading companies.
Our goal is to help these companies become more agile, innovative, and successful. We are currently looking for a skilled individual to join our team as a Service Now HRSD Developer. The ideal candidate will have a B.Com/M.Com/MBA/CA Intermediate degree with 10-12 years of BPO experience in F&A domains (P2C, O2C, R2R).
Key ResponsibilitiesKey responsibilities include:
- Leading and transforming clients' projects
- Ensuring project deliverables meet MSA and SOW standards
- Representing the customer's voice within Cognizant and facilitating discussions with executive leadership
- Handling daily client operations, resolving escalations, and ensuring client satisfaction
- Forecasting project revenue and margins, making the account referenceable
- Designing solutions and managing client expectations, supporting commercial discussions on cost overruns and scope creep
Expertise in reporting is crucial to ensure timely and accurate internal and client reports. You will lead process reviews with clients, providing updates and future plans. Driving transformation initiatives with offshore delivery, PEx, automation, and vertical teams will be key to meeting contract commitments.
Collaboration with client finance, IT, and procurement teams to execute transformation initiatives is vital. Strong negotiation skills, business acumen, and the ability to find win-win solutions are critical. Excellent interpersonal skills and confidence in interacting with senior stakeholders are necessary.
-
Enterprise IT Delivery Lead
7 days ago
Stockholm, Stockholm, Sweden Amazon Full timeTake your career to new heights with Amazon Web Services (AWS) as an Enterprise IT Delivery Lead. In this role, you will leverage your expertise in IT delivery, consulting, and transition management to drive digital transformation and cloud adoption for our enterprise customers.About the RoleWork closely with customers to understand their business needs and...
-
Enterprise Service Manager
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob OverviewWe are looking for a highly skilled Enterprise Service Manager - AWS to join our team in Stockholm, Sweden. As a key member of our AWS Global Support team, you will play a critical role in driving revenue, adoption, and growth from small- to enterprise-level customers.You will work closely with senior executives and enterprise teams to understand...
-
Enterprise Account Manager
4 days ago
Stockholm, Stockholm, Sweden Servicenow Full timeYour OpportunityWe are looking for an experienced Enterprise Account Manager to join our team.As an Enterprise Account Manager, you will be responsible for managing a portfolio of enterprise-level accounts.You will build strong relationships with customers and partners, and work closely with our sales and delivery teams to ensure that our customers receive...
-
Service Delivery Manager Position
4 days ago
Stockholm, Stockholm, Sweden Redeploy AB Full timeJob DescriptionAs a rapidly growing public cloud company, we need a skilled Service Delivery Manager to lead our Cloud Operations team and deliver exceptional customer service.This is an important role that combines leadership, customer relationship management, and technical oversight to drive outstanding outcomes for our customers. As a Service Delivery...
-
Enterprise Service Delivery Manager
4 days ago
Stockholm, Stockholm, Sweden Matrix42 AG Full timeJob DescriptionWe are seeking an experienced Presales Consultant to take ownership of strategic customer engagements. Your mission as a technical face of Matrix42 will be to provide solution leadership, design architecture blueprints tailored to complex enterprise environments, and drive our technical vision and strategy. You will collaborate closely with...
-
Senior IT Manager
7 days ago
Stockholm, Stockholm, Sweden Infinity Human Resources Sweden AB Full timeWe are seeking a highly experienced professional to fill the role of Senior IT Manager - Service Delivery.About the PositionIn this challenging role, you will oversee the entire spectrum of IT service delivery, including incident management, problem management, and change management.Key responsibilities include: developing and implementing service level...
-
Enterprise Delivery Manager
2 days ago
Stockholm, Stockholm, Sweden Ab Electrolux Full timeA Brief About the RoleThe Senior Delivery Manager will be responsible for leading the delivery organization within CDI XO.This role requires strong leadership skills and experience in software delivery management.About Ab ElectroluxAb Electrolux is a leading company in the consumer electronics industry.Based in Stockholm, Sweden, we offer a great opportunity...
-
Senior SAP Service Delivery Manager
5 days ago
Stockholm, Stockholm, Sweden JSS ASSOCIATES Full timeOverviewJSS ASSOCIATES seeks a highly skilled Senior SAP Service Delivery Manager to lead the delivery of SAP application services to end-users. This role involves managing and optimizing service delivery and support processes to meet high-performance standards.The ideal candidate will build strong relationships with stakeholders, understand customer issues,...
-
Service Delivery Director
5 days ago
Stockholm, Stockholm, Sweden Liberty Towers Full timeLiberty Towers is seeking a highly motivated Service Delivery Director to lead our client relationship and service management functions. This role involves overseeing CSM and Service Management Teams, ensuring exceptional client engagement and seamless service delivery.**Job Requirements:**Proven experience in customer success, service management, or account...
-
Service Delivery Strategist
7 days ago
Stockholm, Stockholm, Sweden Liberty Towers Full timeWe are looking for a skilled Service Delivery Strategist to lead our client relationship and service management functions, ensuring seamless service delivery, strategic account planning, and high customer satisfaction.This position involves managing client relationships, optimizing service performance, driving revenue growth, and promoting digital...
-
Enterprise Account Manager
2 days ago
Stockholm, Stockholm, Sweden Autodesk, Inc. Full timeJob DescriptionWe seek an Enterprise Account Manager who can accelerate adoption of new solutions by prioritizing and driving projects that deliver the best ROI within the shortest timeframe. The ideal candidate will establish measurable criteria for success and value capture, assisting in building organizational alignment.Key responsibilities include...
-
Applications Service Delivery Director
5 days ago
Stockholm, Stockholm, Sweden JSS ASSOCIATES Full timeDescriptionJSS ASSOCIATES is seeking a highly experienced Applications Service Delivery Manager to lead the delivery of SAP application services to end-users.This role involves managing and optimizing service delivery and support processes to meet high-performance standards.Main ResponsibilitiesMonitor and manage SAP application support and related functions...
-
Logistics Business Development Manager
4 days ago
Stockholm, Stockholm, Sweden Gordon Delivery Full timeAbout Gordon DeliveryGordon Delivery is a leading player in the smart home delivery space, enabling online grocery-, pharmacy- and Meal kit providers to expand their customer base and grow their businesses.We offer a comprehensive tech platform for temperature-controlled deliveries and exceptional customer satisfaction, combined with a cost-effective...
-
Global Service Delivery Director
4 days ago
Stockholm, Stockholm, Sweden Orange SA Full timeAt Orange Cyberdefense, we are building a safer digital society, protecting individual and corporate freedom across geographies. As the Head of Global Service Desk, you will play a pivotal role in achieving this vision.About UsWe are one of the world's leading cyber security services and solutions providers, with 25 years of experience in the field of global...
-
Service Delivery Lead
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJoin TN Sweden as a Service Delivery Lead in Stockholm, where you will play a crucial role in delivering exceptional service to our customers. As part of our operations team, you will be responsible for leading SLAs, managing risks, and ensuring reliability targets are met.Your key responsibilities will include:Representing the PI function within the project...
-
Project Delivery Director
3 days ago
Stockholm, Stockholm, Sweden Infosys Technologies (Sweden) AB Full timeWe're looking for a highly skilled Program Manager to join our team at Infosys Technologies (Sweden) AB. As a key member of our organization, you'll be responsible for leading complex programs and managing diverse teams.About the Job:15+ years of experience in Project/Program Management/Service DeliverySolid experience in IT Service or Consulting, preferably...
-
Enterprise Sales Manager
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleTN Sweden is seeking a highly motivated and results-driven Enterprise Sales Manager to drive business growth through strategic sales initiatives. This role requires a strong understanding of enterprise software solutions and the ability to develop and execute sales plans to achieve revenue goals.Key Responsibilities:Identify, qualify, and close...
-
SAP Application Service Delivery Executive
2 days ago
Stockholm, Stockholm, Sweden Ab Electrolux Full timeAbout Electrolux GroupWe're a leading global appliance company dedicated to making life easier and more enjoyable for our customers. Our mission is to develop innovative solutions that deliver sustainable living, and we strive to make a positive impact on the world around us.The Role: SAP Service Delivery ManagerThe successful candidate will be responsible...
-
Enterprise Client Success Manager
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe're seeking an Enterprise Client Success Manager to help our clients visualize interconnections and manage continuous transformation.About the Role:As an IT Advisory Services Director, you will be responsible for guiding customers through their journey and helping them achieve success.Key Responsibilities:Closely align with customers and internal teams to...
-
Senior HR Service Delivery Lead
6 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout Our CompanyTN Sweden - A Leading Provider of HR ServicesAt TN Sweden, we pride ourselves on being a leading provider of HR services. We offer a challenging and innovative environment where our employees can grow and develop their skills.We are seeking an experienced Senior HR Service Delivery Lead to join our team in Stockholm. In this role, you will...