Chief Customer Retention Officer

2 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time
Job Description

We are seeking a seasoned Chief Customer Retention Officer to join our team at TN Sweden. In this role, you will be responsible for developing and executing comprehensive CRM and Marketing Automation strategies to increase customer retention and lifetime value.

You will lead the integration and optimization of marketing automation tools and processes, ensuring seamless execution of campaigns and maximization of system capabilities. Your team will work closely with Product and Data teams to drive success in this role.

The ideal candidate will have 5+ years of experience in developing and executing CRM and marketing automation strategies. You should have demonstrated leadership abilities, with a track record of successfully leading, mentoring, and scaling high-performing teams in a dynamic environment.

Key responsibilities include:

  • Developing and executing CRM and Marketing Automation strategies to increase customer retention and lifetime value.
  • Continuously assessing and refining customer segmentation and targeting approaches.
  • Oversight of marketing automation tools and processes, ensuring seamless execution of campaigns and maximization of system capabilities.
  • Leading and mentoring a team of CRM and Marketing Automation professionals.

Candidates must have robust understanding of marketing automation platforms and CRM software, strong analytical skills, and proficiency in using CRM and data analytics tools.



  • Stockholm, Stockholm, Sweden TN Sweden Full time

    **Job Description**At TN Sweden, we are seeking a highly experienced and skilled professional to lead our consumer PR and publicity efforts. As the **Chief Consumer Experience Officer**, you will be responsible for developing and executing strategic plans to drive subscriber growth, engagement, and retention.The ideal candidate will have a proven track...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About the RoleThe Customer Retention Specialist plays a critical part in ensuring the long-term success of our customers. As a key member of the account management team, you will be responsible for developing and executing strategic renewal plans to retain existing contract revenue within defined customer segments.Key Responsibilities:Own the retention...


  • Stockholm, Stockholm, Sweden Sambla Sverige Full time

    At Sambla Sverige, we're on a mission to revolutionize the fintech industry by making loans more accessible to all. We're a dynamic team that thrives in a fast-paced environment, and we're looking for a seasoned professional to lead our strategic efforts in CRM and Marketing Automation.About the RoleThe Head of Customer Retention will be responsible for...


  • Stockholm, Stockholm, Sweden Mentimeter AB Full time

    Mentimeter AB is a dynamic and innovative technology company that empowers organizations to create engaging and interactive experiences. We are seeking a seasoned Senior Customer Success Manager to join our team and drive customer success across our Enterprise client base.About the PositionThis is an exciting opportunity to leverage your expertise in...


  • Stockholm, Stockholm, Sweden Beyond Retail Full time

    **About the Role:**We are seeking a highly skilled Retention and Loyalty Marketing Lead to join our team in Sweden. As a key member of our marketing team, you will be responsible for developing and implementing multi-channel customer retention campaigns to drive customer loyalty, retention, and revenue growth.The ideal candidate will have experience in...


  • Stockholm, Stockholm, Sweden Learnifier Full time

    Drive Business Growth with LearnifierWe're a SaaS company that empowers organizations to create, share, and manage knowledge in a seamless and engaging way.We're looking for a Senior Customer Success Manager to join our dynamic team in Stockholm and take our Customer Success function to the next level.Your Responsibilities:Build and nurture strong...


  • Stockholm, Stockholm, Sweden Nigel Frank International Full time

    OverviewNigel Frank International is working closely with a client in Oslo to find a Chief Technology Officer (CTO) to lead their engineering team and shape the future of their cutting-edge integration platform.


  • Stockholm, Stockholm, Sweden Bannerflow Full time

    Bannerflow's Creative Management Platform enables enterprise brands to create, publish, analyze, and optimize advertising in-house, at scale.As a Customer Success Manager (CSM), you will be responsible for managing a portfolio of approximately 25 enterprise customers within a specific market.About the RoleWe are looking for a dynamic and proactive CSM to...

  • Chief Product Officer

    4 hours ago


    Stockholm, Stockholm, Sweden Greenely Full time

    Role OverviewAt Greenely, we're revolutionizing the way consumers interact with energy. As our Chief Product Officer, you'll lead the charge in developing a cutting-edge consumer platform that's already beloved by hundreds of thousands of users.This is a high-impact role that requires strategic thinking, technical expertise, and a 'get-it-done' mindset....


  • Stockholm, Stockholm, Sweden Nextory AB Full time

    Job DescriptionWe are seeking a highly skilled and experienced Chief Partnership Officer to join our team at Nextory AB. As a key member of our leadership team, you will be responsible for driving business growth through strategic partnerships and collaborations.About the RoleLead the development and implementation of partnership sales strategies across all...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    At basense by EpiHelp AB, we believe in the power of collaboration and innovation. We are seeking a skilled and motivated Chief Marketing Officer (CMO) to lead our B2C+B2B Marketing strategy, focusing on lighthouse campaigns to accelerate basense User and Ambassador growth while establishing revenue streams through affiliate partnerships.Our ideal candidate...


  • Stockholm, Stockholm, Sweden Readly Full time

    Drive Business Growth with Advanced Analytics As our Chief Analytics Officer, you'll be responsible for developing and implementing a comprehensive data and analytics strategy that drives business growth and innovation at Readly. Key Responsibilities:Developing and implementing a comprehensive data and analytics strategy that aligns with business...


  • Stockholm, Stockholm, Sweden Schibsted Full time

    We're looking for a skilled IT governance specialist to join our team at Schibsted Marketplaces. As the Chief Information Security Officer, you'll be responsible for ensuring the effective implementation of security measures across the organization.Key responsibilities include developing and maintaining security governance and steering documents, chairing...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We're seeking an exceptional Chief Product Officer TN Sweden to join our leadership team at Greenely. Your primary focus will be on leading our product organization, setting the overall product direction, and driving major strategic initiatives.This high-profile role requires a deep understanding of modern product management practices and a proven track...


  • Stockholm, Stockholm, Sweden Qliro Full time

    About QliroWe deliver safe and simple payments at Qliro. We are a dedicated partner to our merchants who serve their customers every day.Our mission is to protect Qliro's assets while ensuring compliance with all legal requirements related to information security, risk management, and privacy.Your Role in Our TeamYou will lead the Information Security and...


  • Stockholm, Stockholm, Sweden Avepoint Full time

    Job Description:Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team in Sweden. The successful candidate will be responsible for generating a repeatable strategy of technology adoption for AvePoint customers.Developing business value assessment programs by creating customer success metrics to...


  • Stockholm, Stockholm, Sweden Meet a Groups kund Full time

    AniCura is a family of well-known animal hospitals and clinics specializing in veterinary care for companion animals. AniCura provides modern, high-quality veterinary care for pets at circa 500 practices in 17 European countries and creates peace of mind for pet owners through excellent access and patient safety.About AniCura:AniCura has a turnover of around...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About the RoleWe are currently seeking a talented Retention Strategy Lead to join our team at TN Sweden. In this role, you will be responsible for crafting, implementing, and refining advanced retention strategies that balance innovative customer engagement tactics with robust data analysis and segmentation.You will work closely with our Marketing Automation...


  • Stockholm, Stockholm, Sweden Mentimeter Full time

    Mentimeter is an engagement platform that empowers organizations to transform presentations into meaningful conversations. By harnessing real-time interactivity and data-driven insights, we create immersive experiences that foster productivity, participation, and collaboration.Our team believes that success is achieved through collective effort and a shared...


  • Stockholm, Stockholm, Sweden Velora Health AB - Stockholm Full time

    Strategic Healthcare Leadership:Velora Health AB - Stockholm invites applications from experienced healthcare professionals for the role of Chief Medical Officer (CMO). This critical position demands a highly skilled and visionary leader who can drive strategic clinical initiatives, enhance patient outcomes, and foster collaborative working relationships...