
Customer Support Expert
3 days ago
**Mission at Voi Technology**
We are seeking a motivated, detailed, and solution-oriented team player to support customer escalated issues and manage critical incident cases in close collaboration with stakeholders across various teams.
- Support customer support agents to resolve tickets in line with company policies
- Manage and resolve sensitive critical incident cases by ensuring high-quality communication, documentation collection, and coordination between customers, external stakeholders, and internal teams
- Contribute to root cause analysis to address underlying problems for escalations and provide feedback for enhancing the customer experience operations
-
Customer Support Expert
5 days ago
Stockholm, Stockholm, Sweden Quinyx Full timeWe're seeking a skilled Customer Support Expert to join our team at Quinyx, a leading provider of workforce management solutions. As the first point of contact for our international customers, you'll be responsible for providing exceptional technical support via phone and email.With a customer-focused mindset and strong analytical skills, you'll troubleshoot...
-
Swedish Customer Support Specialist
5 days ago
Stockholm, Stockholm, Sweden Qred AB Full timeAbout UsWe're a leading fintech company on a mission to transform the financial landscape for entrepreneurs. Our team of experts is dedicated to providing top-notch customer service and support to our clients.
-
Customer Success Expert
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAs a Customer Success Expert at TN Sweden, you will be responsible for ensuring that our customers achieve their desired outcomes through effective partnership and support.Responsibilities:Manage all aspects of the renewal process for a defined set of customers.Develop and execute a retention strategy for assigned Strategic accounts.Provide regular updates...
-
Customer Support Expert
5 days ago
Stockholm, Stockholm, Sweden Qred AB Full timeAbout Qred ABWe are a cutting-edge fintech company dedicated to transforming the financial landscape for entrepreneurs. Our innovative solutions aim to simplify access to financing and enable growth for small businesses.This role is part of our Customer Success team, which has grown significantly in recent years. As a Dutch-speaking Customer Success...
-
Customer Success Expert
5 days ago
Stockholm, Stockholm, Sweden Teamtailor AB Full timeAt Teamtailor AB, we are committed to delivering exceptional customer experiences. We're seeking a Customer Success Expert to join our team and take charge of our Spanish/EU client base.Your Key Responsibilities:Onboard new customers and implement tailored solutions.Provide strategic guidance and support to help customers achieve their goals.Identify...
-
Technical Support Expert
3 days ago
Stockholm, Stockholm, Sweden Brainlab Full timeAt Brainlab, we are seeking a highly skilled Technical Support Expert to join our technical customer support team. As a key member of our team, you will be responsible for providing exceptional service to our customers, utilizing your extensive technical knowledge to ensure their satisfaction.The successful candidate will have a strong analytical and...
-
Customer Support Professional
5 days ago
Stockholm, Stockholm, Sweden Lime Technologies Full timeA Scaleup Journey & Entrepreneurial EnvironmentAt Lime Go, we're on a mission to revolutionize the sales experience for growing B2B companies in Europe. Our cutting-edge Data Enriched Sales CRM is designed to help SMBs in the Nordics achieve their full potential.Your Role in Our TeamDeliver exceptional day-to-day support to our customers via phone, chat, and...
-
Filtration Product Support Expert
14 hours ago
Stockholm, Stockholm, Sweden Danaher - Global Full timeInnovative Solutions for Human HealthWe are seeking a highly skilled Filtration Product Support Expert to join our team at Danaher – Global. In this role, you will be responsible for providing expert technical support to customers on product/application related inquiries and feedback.Main Responsibilities:Respond to customer inquiries and feedback related...
-
Customer Support Engineer
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe are seeking a highly skilled and motivated individual to join our technical customer support team as a Customer Support Engineer. The successful candidate will be responsible for providing exceptional service to our customers, ensuring that their equipment is installed, maintained, and serviced to the highest standards.The ideal candidate will possess...
-
Customer Support Professional
5 days ago
Stockholm, Stockholm, Sweden Quinyx Full timeWe are an innovative and agile modern tech company on a path to improving the work lives of millions around the world.Our workforce management solutions make scheduling and time reporting smoother and more flexible for almost a million users worldwide.We value passion, quality, innovation, trust, and collaboration. As a member of Quinyx, you will be part of...
-
Multilingual Support Expert
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWelcome to TN Sweden, a leading recruitment agency dedicated to connecting talented individuals from Scandinavia, the Netherlands, Germany, and Finland with exciting job opportunities throughout Europe.About the JobThis role as a Customer Service representative offers a unique chance to develop your communication skills and provide top-notch support to our...
-
Professional Network Support Expert
4 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAs a Professional Network Support Expert, you will play a critical role in ensuring the reliability and performance of our customer's network infrastructure. This involves troubleshooting and resolving complex network issues, as well as providing technical support to internal teams.Key Responsibilities:Investigate and resolve complex network issues.Provide...
-
IT Support Expert
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe are looking for an experienced IT Support Expert to join our team at Sinch. As a key member of our IT department, you will be responsible for providing technical support and assistance to users on our Atlassian platform.Key Responsibilities:Provide technical support and assistance to users on Atlassian product usage.Configure and administer Atlassian...
-
Customer Portfolio Growth Expert
3 days ago
Stockholm, Stockholm, Sweden Varför BrightAnalytics? Full timeWe're looking for a Customer Portfolio Growth Expert to join our team in Stockholm. As an Account Executive, you'll be responsible for expanding our customer portfolio and driving business growth.Your Key Objectives will be:To follow up on leads from our business developers and external partners;To foster your own sales pipeline;To promote our software...
-
Customer Support Manager
3 days ago
Stockholm, Stockholm, Sweden Infinity Human Resources Sweden AB Full timeAbout the RoleThis is a key opportunity for a highly motivated individual to drive service excellence at TSS. As a Service Operation Manager, you will be responsible for monitoring and prioritizing support cases, ensuring high-quality customer interactions.You will have the chance to develop new processes and improve existing ones, working closely with...
-
Customer Support Specialist
5 days ago
Stockholm, Stockholm, Sweden Scandic Hotels Group Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Scandic Hotels Group. As a key member of our support team, you will be responsible for ensuring seamless system configuration and quality assurance of rates, agreements, images, and hotel information in internal and external booking channels.Our team is dedicated to...
-
Diagnostic Support Specialist
5 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob SummaryThe role of Diagnostic Support Specialist at Roche Diagnostics presents an exceptional opportunity to join a global leader in In-Vitro Diagnostics as a Product Application Expert. This position is part of the Serum Work Area within the Regional Customer Support Center, providing technical and scientific support to customers across various...
-
Customer Success Strategist
14 hours ago
Stockholm, Stockholm, Sweden Planhat Full timeUnlocking Value for Every ClientWe help businesses build strong relationships with their customers, leveraging our expertise to drive growth and success.Our MissionWe understand that every customer is unique, with their own set of challenges and opportunities. Our team of experts works closely with clients to develop tailored strategies that meet their...
-
Stockholm, Stockholm, Sweden TN Sweden Full timeCompany OverviewTeleperformance is a leading provider of customer experience solutions.Salary and BenefitsCompetitive monthly salary + 2 extra salaries per year.Referral Program: Bring your friends and receive great bonusesHealth care benefits and numerous other discounts.Job DescriptionWe are looking for talented individuals with Norwegian & English skills...
-
Trekitt Customer Service Expert
3 days ago
Stockholm, Stockholm, Sweden Fenix Outdoor Intermatopmaö AG Full timeAbout UsTrekitt is the UK's premier outdoor retailer, dedicated to providing the British outdoor enthusiast with the best kit, service, and advice. We're a high-growth business that prides ourselves on being ambitious, commercially well-run, and customer-focused.The RoleWe're seeking a skilled Trekitt Customer Experience Specialist for a 1-year Parental...