IT Support Expert

11 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time

We are looking for an experienced IT Support Expert to join our team at Sinch. As a key member of our IT department, you will be responsible for providing technical support and assistance to users on our Atlassian platform.

Key Responsibilities:
  • Provide technical support and assistance to users on Atlassian product usage.
  • Configure and administer Atlassian products, including Jira, Confluence, and Opsgenie.
  • Maintain high-quality documentation for Atlassian configurations and integrations.
  • Collaborate with stakeholders to identify business needs and develop strategies for implementing Atlassian solutions.

Requirements:

  • Minimum 5 years of experience with Atlassian products, specifically Jira and Confluence.
  • Proven track record of successfully providing technical support and assistance to users on large-scale Atlassian implementations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.


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